Part-Time Store Lead & Customer Experience Champion

Baseball Lifestyle 101; Orland Park (IL); On-site; USD 25,000 - 28,000; Part time

Job summary

Baseball Lifestyle 101 is seeking a part-time Key Holder to support the Assistant Store Manager and Store Manager in overseeing store operations, enhancing customer satisfaction, and driving sales growth at our Orland Park location.

You will supervise staff, manage inventory, and ensure the store meets company standards. The role requires strong leadership, cash handling, and excellent customer service in a fast-paced retail environment.

Qualifications

• Ability to effectively manage cash handling, cash registers, and inventory control.
• Strong leadership and communication skills, with the ability to motivate and manage a diverse team.
• Ability to analyze sales data and market trends to inform strategic decisions.
• Ability to work in a fast-paced retail environment with a focus on customer service and sales growth.
• Standing or sitting for extended periods

Responsibilities

• Opening and closing assigned retail location(s)
• Organize all store operations and allocate responsibilities to personnel in the absence of the Assistant Store Manager or Store Manager
• Maintain backstock in a neat, clean and organized manner
• Delegate responsibilities to retail associates during scheduled shifts
• Supervise, train, and guide staff towards maximum performance
• Deal with complaints from customers to maintain the store’s reputation
• Inspect the areas in the store and resolve any issues that might arise
• Plan and oversee in-store promotional events or displays
• Ensure the store fulfills all safety guidelines, including securely opening and closing the retail location based on standard procedure
• Complete opening and closing store checklists
• Contribute to a positive work environment.
• Performs other duties as assigned

Skills

Cash handling

Staff leadership

Communication skills

Sales data analysis

Retail sales

Customer service

Job description

Baseball Lifestyle 101 is seeking a part-time Key Holder to support the Assistant Store Manager and Store Manager in overseeing store operations, enhancing customer satisfaction, and driving sales growth at our Orland Park location.

You will supervise staff, manage inventory, and ensure the store meets company standards. The role requires strong leadership, cash handling, and excellent customer service in a fast-paced retail environment.