Store Management Lead – Drive Sales & Service

R551US The Finish Line, Inc.; Orland Park (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Employee discounts

401K plan

Medical, dental, vision

Job summary

The Finish Line, Inc. in Illinois (Orland Park) is seeking an Assistant Store Manager/Supervisor to oversee daily store operations, lead a motivated team, and deliver outstanding customer service. This role offers a blend of leadership, sales accountability, and hands-on operational duties.

You will drive store performance, manage budgets, and collaborate with the local community to promote brand presence while maintaining a high-energy, inclusive work environment.

Qualifications

• Experience: Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.
• Leadership Skills: Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
• Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Analytical Skills: Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
• Tech-Savvy: Proficiency in retail management software and basic computer applications.

Responsibilities

• Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
• Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
• Innovation & Problem-Solving: Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.
• Additional duties and projects as required.

Skills

Leadership

Customer service

Data analysis

Flexibility

Retail management

Job description

The Finish Line, Inc. in Illinois (Orland Park) is seeking an Assistant Store Manager/Supervisor to oversee daily store operations, lead a motivated team, and deliver outstanding customer service. This role offers a blend of leadership, sales accountability, and hands-on operational duties.

You will drive store performance, manage budgets, and collaborate with the local community to promote brand presence while maintaining a high-energy, inclusive work environment.