Retail Store Experience Leader — Lead Team & Growth

JD Sports Fashion PLC; Orland Park (IL); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Health benefits

401K plan

Employee discounts

Parental leave

Job summary

The Finish Line, Inc. in Orland Park, IL is seeking an Assistant Store Manager or Supervisor to lead a dynamic team and drive a top-tier customer experience. You will manage daily store operations, coach staff, and support sales goals in a fast-paced environment.

This role emphasizes hands-on leadership, inventory and merchandising oversight, top performance, health and safety compliance, and collaboration with store leadership to execute local marketing and community engagement.

Qualifications

• Proven experience as a Retail Store Manager or similar role with a track record of achieving sales targets.
• Strong leadership, communication, interpersonal, and organizational skills.
• Customer-focused mindset with passion for delivering excellent service.
• Analytical ability to read sales data, manage budgets, and make data-driven decisions.
• Flexible schedule, including weekends and holidays when needed.
• Tech-savvy with proficiency in retail management software and POS systems.

Responsibilities

• Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
• Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
• Innovation & Problem-Solving: Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.
• Additional duties and projects as required.

Skills

Leadership

Customer Service

Sales Strategy

Analytical Thinking

Flexibility

Tech-Savvy

Education

High School Diploma or GED

Tools

POS systems

Retail management software

Job description

The Finish Line, Inc. in Orland Park, IL is seeking an Assistant Store Manager or Supervisor to lead a dynamic team and drive a top-tier customer experience. You will manage daily store operations, coach staff, and support sales goals in a fast-paced environment.

This role emphasizes hands-on leadership, inventory and merchandising oversight, top performance, health and safety compliance, and collaboration with store leadership to execute local marketing and community engagement.