Part-Time Sportsbook Experience Specialist

Caesars Entertainment; Kansas City (MO); On-site; USD 17,000 - 28,000; Part time

Job summary

Caesars Entertainment in Kansas City is seeking a part-time Sportsbook Ticket Writer to deliver outstanding service at our Harrah's North Kansas City sportsbook. You will greet customers, explain betting options, and help ensure accurate wagering processes.

Responsibilities include maintaining compliance with gaming rules, completing paperwork, and collaborating with the team to provide a positive experience in a fast-paced environment.

Qualifications

• Provide top-tier customer service to sportsbook patrons.
• Adhere to company and gaming control board rules.
• Maintain accurate paperwork and documentation.
• Work well in a fast-paced, team environment.

Responsibilities

• Deliver excellent customer service to regulars and novices.
• Explain betting options and assist with informed wagering.
• Resolve disputes or escalate to supervisor when needed.
• Ensure compliance with rules and complete required paperwork.

Skills

Customer service

Communication

Teamwork

Regulatory compliance

Cash handling

Job description

Caesars Entertainment in Kansas City is seeking a part-time Sportsbook Ticket Writer to deliver outstanding service at our Harrah's North Kansas City sportsbook. You will greet customers, explain betting options, and help ensure accurate wagering processes.

Responsibilities include maintaining compliance with gaming rules, completing paperwork, and collaborating with the team to provide a positive experience in a fast-paced environment.