Part Time Spa Receptionist

San Diego Mission Bay Resort; San Diego (CA); On-site; USD 30,000 - 34,000; Part time

Benefits offered by this job

Free Daily Meal

Free parking

On-Demand Pay

Travel discounts at Noble House Hotels

Growth opportunity at the resort

Hourly rate plus commission

Job summary

San Diego Mission Bay Resort's Spa Brezza is seeking a Part-Time Spa Receptionist to warmly greet guests, manage bookings, and support a serene spa experience on Mission Bay.

As the first point of contact, you will handle reservations, cancellations, and inform guests about treatments and amenities, while maintaining a clean front desk and professional presentation. Weekend availability is required; on-demand pay and travel discounts are offered.

Qualifications

• Experience in a spa environment preferred.
• Excellent verbal and oral communication skills.
• Ability to maintain a clean, sanitized, organized workspace.
• Previous experience in reception, front desk or customer service.
• Excellent computer skills.
• Strong organizational skills and attention to detail.
• Comfortable using spa booking software.
• Availability to work weekends, holidays and mornings or evenings according to business needs.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Manage bookings, cancellations, and schedule adjustments with precision and care.
• Share information about treatments, special offers, and spa amenities with guests.
• Welcome guests to the Spa and ensure their stay is refreshing and rejuvenating.
• Maintain a serene, professional front desk area and assist with guest needs.

Skills

Excellent verbal communication

Customer service

Multitasking

Attention to detail

Computer skills

Hospitality demeanor

Tools

Spa booking software

Job description

Spa Brezza, nestled in the serene waterfront environment of Mission Bay at the San Diego Mission Bay Resort, offers innovative services that embrace the culture of San Diego’s most beautiful resort getaway. The Spa Brezza experience encourages our guests to relax, refresh and enjoy therapeutic treatments that calm the body, inspire the soul and revive the senses. Our 7,500 square foot facility features 9 treatment rooms, a Himalayan salt table, fitness center, retail boutique, and salon. We are excited to welcome a new Part-Time Spa Receptionist to our Mission Bay Resort Family.

As a Spa Receptionist you will have the opportunity to create a relaxing and renewing experience for our guests. Our Spa Receptionists welcome our guests to the Spa and ensure all aspects of their stay at the Spa was refreshing and rejuvenated, while helping to create memories that will last a lifetime!

YOU

To be successful in this position, as our Spa Receptionist, you'll be the first point of contact for our spa guests and club members, offering a warm and welcoming greeting every time. You'll manage bookings, cancellations, and schedule adjustments with precision and care, while also sharing information about our treatments, special offers, and spa amenities.

This role is ideal for someone who finds joy in taking care of others, is detail-oriented, and enjoys working in a serene, hospitality-focused environment.

The OFFER

• Free Daily Meal
• Free parking
• On-Demand Pay - Your Pay before Payday
• Travel discounts at partner Noble House Hotels around the country
• This is a great opportunity to grow your career at the resort on Mission Bay
• Position is $22.62 hourly rate plus commission

Our CULTURE

People who best fit our culture are hard-working, reliable team players with a passion for hospitality. We look for candidates with a 'can do' attitude and a willingness to learn. We let our personalities shine and we like to have fun. The Mission Bay Resort Hotel is part of Noble House Hotels & Resorts: a curated collection of 23+ unique hotels around the Americas, distinctly unique in location and soul.

At Mission Bay Resort, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Requirements

• Experience in a Spa environment preferred
• Excellent verbal and oral communication skills
• Ability to successfully maintain a work area that is clean, sanitized, organized and fully stocked maintaining a professional presentation
• Previous experience in reception, front desk or customer service (spa/hospitality preferred)
• Excellent computer skills
• Strong Organizational skills and attention to detail.
• Comfortable using spa booking software.
• Availability to work weekends, holidays and mornings or evenings according to business needs
• Ability to multi-task in a fast-paced environment.

Salary Description 22.62/ Hourly

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process. AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.