Upscale Casino Food Server – Fast-Paced, Guest-Focused

Churchill-Downs-Inc; Millcreek Township (PA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401k match

Stock purchase plan

Team engagement

Referral program

Job summary

Presque Isle Downs & Casino in Erie, PA is seeking a Food Server to join the Food & Beverage team. Provide outstanding guest service by taking orders, delivering food and beverages, and creating a welcoming dining experience.

You will handle multiple tables, maintain knowledge of menu items, and work with staff to exceed guest expectations. Nights, weekends, holidays and events required; training on liquor licenses may be provided.

Qualifications

• Must have excellent communication skills and be committed to 100% customer service.
• Ability to read safety rules and menus; speak effectively before groups.
• Ability to calculate discounts and percentages.
• POS system knowledge preferred.

Responsibilities

• Takes beverage and food orders, delivers orders to tables, and handles cash from guests.
• Maintains a minimum of 4-6 tables at one time.
• Keeps complete knowledge of menu items, including feature items.
• Works with staff to exceed guest expectations and value perception.
• Maintains an organized and clean station and dining room.
• May be required to learn new products and service techniques.

Skills

Excellent communication

Polite and neat appearance

Customer service oriented

Cash handling

Education

High school diploma or equivalent

Tools

POS system

Job description

Presque Isle Downs & Casino in Erie, PA is seeking a Food Server to join the Food & Beverage team. Provide outstanding guest service by taking orders, delivering food and beverages, and creating a welcoming dining experience.

You will handle multiple tables, maintain knowledge of menu items, and work with staff to exceed guest expectations. Nights, weekends, holidays and events required; training on liquor licenses may be provided.