Part-Time Shift Supervisor: Lead Team & Customer Service

CVS Health; Rockwall (TX); On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

Dental benefits

Vision benefits

Wellness resources

Employee discounts

Voluntary benefits

Job summary

CVS Health in Rockwall, TX is seeking a part-time Shift Supervisor to support store operations and customer service excellence. You will assist the Store Management team, supervise staff in absence of a manager, and ensure opening/closing procedures are completed accurately.

The role emphasizes strong communication, supervision, and the ability to work a flexible schedule including early mornings, overnights and weekends, with a pay range of $16.50–$24.00 per hour and eligibility for benefits.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
• High School diploma or equivalent preferred but not required.

Responsibilities

• Work effectively with store management and store crews.
• Supervise the store’s crew through assigning, directing and following up of all activities.
• Effectively communicate information both to and from store management and crews.
• Assist customers with their questions, problems and complaints.
• Promote CVS customer service culture. (Greet, offer help, and thank).
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.
• Price merchandise.
• Stock shelves.
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise.
• Execute the display and maintenance of off-shelf merchandise.
• Reset departments following POGs.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Flexible schedule

Retail supervisor experience

Education

High School diploma or equivalent

Job description

CVS Health in Rockwall, TX is seeking a part-time Shift Supervisor to support store operations and customer service excellence. You will assist the Store Management team, supervise staff in absence of a manager, and ensure opening/closing procedures are completed accurately.

The role emphasizes strong communication, supervision, and the ability to work a flexible schedule including early mornings, overnights and weekends, with a pay range of $16.50–$24.00 per hour and eligibility for benefits.