Part-Time Shift Supervisor II - Guest Experience Leader

San Antonio Wings LLC; United States; On-site; USD 23,000 - 28,000; Part time

Job summary

Wingstop in Kansas City, KS is seeking a part-time Restaurant Supervisor II to assist the General Manager in day-to-day operations and direct store activity when the GM is not present. The role emphasizes guest satisfaction, safety, and adherence to company policies and standards.

Responsibilities include maintaining Ops Scorecard metrics, training team members, managing cash handling, and supporting inventory and scheduling efforts.

Qualifications

• Experience supervising restaurant operations.
• Ability to lead a team and ensure guest satisfaction.
• Strong cash handling and POS accuracy.
• Experience with inventory and ordering processes.
• Willingness to train teammates and ensure policy compliance.
• Ability to solve problems quickly and professionally.

Responsibilities

• Support the General Manager in daily restaurant operations.
• Direct operations when GM is absent.
• Ensure excellent customer service and guest experience.
• Maintain safe, clean, and compliant environment.
• Conduct pre-shift huddles and delegate tasks.
• Monitor cash handling and inventory accuracy.
• Train new team members and uphold standards.
• Drive food quality and cost control.

Skills

Customer service

Team leadership

Cash handling

Inventory management

Training

Problem solving

Food safety

Communication

Zenput

Tools

Zenput

Job description

Wingstop in Kansas City, KS is seeking a part-time Restaurant Supervisor II to assist the General Manager in day-to-day operations and direct store activity when the GM is not present. The role emphasizes guest satisfaction, safety, and adherence to company policies and standards.

Responsibilities include maintaining Ops Scorecard metrics, training team members, managing cash handling, and supporting inventory and scheduling efforts.