Part-Time Shift Supervisor: Customer Experience Leader

CVS Health Corporation; Pismo Beach (CA); On-site; USD 20,000 - 29,000; Part time

Job summary

CVS Health Corporation in California is seeking a part-time Shift Supervisor to support the Store Management team in driving store execution and customer service excellence. You will lead staff when managers are away and ensure opening and closing procedures are completed efficiently.

Key responsibilities include supervising crews, maintaining shop standards, handling customer questions, and upholding CVS policies.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Responsibilities

• Work effectively with store management and store crews
• Supervise the store's crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews
• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture. (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality
• Price merchandise
• Stock shelves
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
• Execute the display and maintenance of off-shelf merchandise
• Reset departments following POGs

Skills

Analytical skills

Communication

Supervision

Flexible schedule

Overtime flexibility

Education

High School diploma or equivalent

Job description

CVS Health Corporation in California is seeking a part-time Shift Supervisor to support the Store Management team in driving store execution and customer service excellence. You will lead staff when managers are away and ensure opening and closing procedures are completed efficiently.

Key responsibilities include supervising crews, maintaining shop standards, handling customer questions, and upholding CVS policies.