Part-Time Shift Leader – Retail Customer Service & Ops

CVS Health Corporation; New Bedford (MA); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Great benefits

Part-time benefits eligibility

Job summary

CVS Health Corporation in New Bedford, MA is seeking a Shift Supervisor to support the CVS Store Management team in driving store execution and customer service excellence. You will lead staff during shifts, ensure opening and closing procedures are completed, and help maintain a welcoming shopping environment.

This part-time role requires flexibility for early morning, overnight and weekend shifts, with competitive benefits and the opportunity to contribute to store performance and

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Responsibilities

• Work effectively with store management and store crews.
• Supervise the store's crew through assigning, directing and following up of all activities.
• Effectively communicate information both to and from store management and crews.
• Assist customers with their questions, problems and complaints.
• Promote CVS customer service culture. Greet, offer help, and thank.
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.
• Price merchandise.
• Stock shelves.
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise.
• Execute the display and maintenance of off-shelf merchandise.
• Reset departments following POGs.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexible scheduling

Education

High School diploma or equivalent

Job description

CVS Health Corporation in New Bedford, MA is seeking a Shift Supervisor to support the CVS Store Management team in driving store execution and customer service excellence. You will lead staff during shifts, ensure opening and closing procedures are completed, and help maintain a welcoming shopping environment.

This part-time role requires flexibility for early morning, overnight and weekend shifts, with competitive benefits and the opportunity to contribute to store performance and