Part-Time Shift Leader: Elevate Sales & Service

MINISO USA; Corpus Christi (TX); On-site; USD 19,000 - 26,000; Full time

Job summary

The Shift Leader at MINISO USA assists the Store Manager with daily store operations, training associates, and delivering exceptional customer service. This role helps achieve KPIs, uphold store standards, and support operations like cashiering, opening/closing, merchandising, cash management, and shipment processing.

The position also promotes the store's membership program to build loyalty, fosters a positive team environment, and creates memorable experiences for customers, aligning with Life

Qualifications

• 1+ years of experience as a keyholder, supervisor, or shift leader in retail.
• High school diploma or equivalent required; associate degree preferred.
• Ability to travel between store locations as needed.

Responsibilities

• Lead by example to drive sales, meet store KPI goals, and exceed customer expectations.
• Train and develop sales associates to ensure product knowledge and customer engagement on the floor and at the register.
• Support daily operations including replenishment, fronting, store maintenance, cash handling, and merchandising.
• Maintain store appearance, stock levels, and implement visual merchandising updates.
• Open and close the store, ensure recovery and cleaning, and uphold safety procedures.
• Resolve customer concerns professionally and escalate to the Store Manager when needed.
• Support Loss Prevention and adhere to company policies to prevent loss.
• Maintain a professional attitude and enthusiasm aligned with MINISO USA’s customer commitment.
• Process sales transactions accurately using POS systems.
• Participate in promotions and events to support business objectives.

Skills

Leadership

Interpersonal skills

Conflict resolution

Multitasking

Customer service

Education

High school diploma or equivalent

Associate degree (preferred)

Tools

POS systems

Job description

The Shift Leader at MINISO USA assists the Store Manager with daily store operations, training associates, and delivering exceptional customer service. This role helps achieve KPIs, uphold store standards, and support operations like cashiering, opening/closing, merchandising, cash management, and shipment processing.

The position also promotes the store's membership program to build loyalty, fosters a positive team environment, and creates memorable experiences for customers, aligning with Life