Part-Time Shift Leader — Customer-Centric Store Ops

CVS Health; Lynn (MA); Hybrid; USD 23,000 - 36,000; Part time

Benefits offered by this job

Dental insurance

Vision insurance

Wellness resources

Employee discounts

Voluntary benefits

Job summary

CVS Health Corporation in Lynn, MA is seeking a Part-time Shift Supervisor to support the Store Management team in driving store execution and customer service excellence. The role involves supervising staff in the absence of a manager and ensuring smooth daily operations, opening/closing procedures, and adherence to company policy.

The ideal candidate has strong communication and supervisory skills, with the ability to work a flexible schedule including early mornings, overnights, and weekends.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Lead store staff in the absence of a manager, ensuring opening and closing procedures are completed.
• Supervise crew: delegate tasks, monitor performance, and communicate with management and staff.
• Assist customers with questions, problems and complaints to maintain CVS customer service standards.
• Price merchandise, stock shelves, and manage displays and promotions according to planograms.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexible schedule

Education

High School diploma

Tools

POS system

Job description

CVS Health Corporation in Lynn, MA is seeking a Part-time Shift Supervisor to support the Store Management team in driving store execution and customer service excellence. The role involves supervising staff in the absence of a manager and ensuring smooth daily operations, opening/closing procedures, and adherence to company policy.

The ideal candidate has strong communication and supervisory skills, with the ability to work a flexible schedule including early mornings, overnights, and weekends.