Part-Time Chocolate Shop Shift Lead — Lead, Delight & Sell

South Shore Plaza; Costa Mesa (CA); On-site; USD 29,000 - 32,000; Part time

Benefits offered by this job

Competitive pay

Premium holiday pay

Annual bonus

Employee assistance program

Open feedback culture

Job summary

Läderach is seeking a Part-Time Key Holder (Shift Lead) in Costa Mesa to champion the in-store experience and brand standards. You will lead the team during shifts, support training, and help drive sales while maintaining superb product merchandising and safety practices.

The ideal candidate has retail experience, strong communication skills, and a passion for chocolate. This role offers personal responsibility and opportunities to contribute fresh ideas within a vibrant team.

Qualifications

• At least 1 year of experience in retail sales or similar fast-paced environment.
• Demonstrates increasing levels of responsibility over time.
• Strong interpersonal communication and reliability.
• Detail-oriented with a passion for chocolate products.

Responsibilities

• Deliver outstanding customer experiences and support the in-house team.
• Provide training and assist Store Associates to meet production goals.
• Lead in-store tasks during shifts and uphold brand standards.
• Ensure smooth movement on the sales floor and accurate merchandising.
• Lead execution of food safety protocols and store compliance.
• Contribute to goal setting, progress reviews, and improvements.
• Participate in team meetings and other duties assigned by the Store Manager.

Skills

Retail experience

Interpersonal skills

Reliability

Attention to detail

Passionate about chocolate

Job description

Läderach is seeking a Part-Time Key Holder (Shift Lead) in Costa Mesa to champion the in-store experience and brand standards. You will lead the team during shifts, support training, and help drive sales while maintaining superb product merchandising and safety practices.

The ideal candidate has retail experience, strong communication skills, and a passion for chocolate. This role offers personal responsibility and opportunities to contribute fresh ideas within a vibrant team.