Part-Time Senior Living Concierge & Front Desk Host

DeKalb Health; Cherry Hill (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

Waltonwood Canton is seeking a part-time Concierge to greet residents and visitors, answer calls, and provide friendly administrative support to the Business Office and Executive Director. You will help with day-to-day inquiries, safety procedures, and ensure a welcoming, well-organized front desk environment.

Responsibilities include answering phones, updating resident rosters, coordinating with department heads, and delivering outstanding customer service in a busy senior living community.

Qualifications

• Proficiency with Microsoft Office and other computer applications.
• Strong communication and organizational skills are required.
• Prior customer service experience is preferred (min 6 months).
• High school diploma or GED is preferred.

Responsibilities

• Greet residents, visitors, and staff in a welcoming, professional manner.
• Answer internal/external calls promptly and professionally and route as needed.
• Follow safety, security, and emergency procedures to protect residents and staff.
• Become familiar with residents and communicate positively with them daily.
• Update resident roster and respond to questions and concerns.
• Provide administrative support to department heads and managers.
• Keep front desk organized and assist with light housekeeping as needed.
• Perform other duties as assigned by the Business Office Manager.

Skills

Strong communication

Customer focused

Organization

Empathetic & compassionate

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Waltonwood Canton is seeking a part-time Concierge to greet residents and visitors, answer calls, and provide friendly administrative support to the Business Office and Executive Director. You will help with day-to-day inquiries, safety procedures, and ensure a welcoming, well-organized front desk environment.

Responsibilities include answering phones, updating resident rosters, coordinating with department heads, and delivering outstanding customer service in a busy senior living community.