Part-Time Security Dispatch Coordinator — Santa Clara

Allied Universal; Santa Clara (CA); On-site; USD 30,000 - 39,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Exclusive Perks

Job summary

Allied Universal in Santa Clara is seeking a SOC Operator - Part Time Dispatch Center Coordinator. This role provides essential security operations support at a commercial property, with weekend hours and a competitive hourly rate of $25.40.

You will monitor communications, dispatch personnel, document incidents, and respond to alarms in a calm, professional manner. A background in security and customer service helps, as does familiarity with access control systems.

Qualifications

• At least two years of security-related experience is required.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• A state, county, or city-issued security-related license is preferred.
• Alarm panel experience is preferred.

Responsibilities

• Provide customer service to tenants, visitors, vendors, and employees by carrying out security-related procedures, site-specific policies, and emergency response activities at a commercial real estate location.
• Monitor communications systems, receive and document calls for service, dispatch personnel as needed, and maintain accurate incident, activity, and access-related logs.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, coordinating notifications with site contacts and emergency responders when appropriate.
• Monitor building systems, cameras, and access control activity; report unusual conditions, maintenance concerns, and policy violations according to site procedures.
• Conduct regular and random patrols around the business and perimeter to help to deter unauthorized activity and identify potential security-related concerns.

Skills

Customer service

Security-related experience

Access control

Alarm panel experience

Education

High school diploma or equivalent

Tools

Access control systems

Alarm panel

Job description

Allied Universal in Santa Clara is seeking a SOC Operator - Part Time Dispatch Center Coordinator. This role provides essential security operations support at a commercial property, with weekend hours and a competitive hourly rate of $25.40.

You will monitor communications, dispatch personnel, document incidents, and respond to alarms in a calm, professional manner. A background in security and customer service helps, as does familiarity with access control systems.