Part-Time Saturday Patient Service Associate

Envision Imaging; Fort Worth (TX); On-site; USD 24,000 - 29,000; Part time

Benefits offered by this job

Company Matched 401k Plan

Employee Stock Ownership Plan

Paid Time Off + Paid Holidays

Employee Assistance Program

Job summary

Envision Imaging of Keller (North Fort Worth) is adding a Part Time Patient Service Representative to our team. Saturdays 8:00AM - 4:00PM; Position Pay Range: $17.70 - $21.30 per hour.

The role focuses on patient care delivery, front-desk duties, and patient satisfaction. You will answer calls, collect payments, check in/out patients, and support scheduling and administrative tasks in a fast-paced outpatient setting.

Qualifications

• One plus year of experience providing exceptional customer service – healthcare environment preferred.
• Detail oriented, self-motivated, a problem solver and a team player.
• Ability to excel in a very fast-pace team environment.
• Ability to continuously “exceed” company and customer expectation.

Responsibilities

• Answers inbound calls to the Center.
• Provides a friendly and warm greeting to all patients and/or providers.
• Checks scheduled patients in/out and ensures proper documentation is received from patient.
• Collects co-pays, co-insurance, and deductible if necessary.
• Listens and resolves patient, provider, and any customer complaints. Communicates to PSR Lead and/or Area Manager as needed.
• Ensures accurate data entry for patient registration.
• Assists with medical records as needed.

Skills

Customer service

Time management

Problem solving

Customer focus

Education

High School diploma

Job description

Envision Imaging of Keller (North Fort Worth) is adding a Part Time Patient Service Representative to our team. Saturdays 8:00AM - 4:00PM; Position Pay Range: $17.70 - $21.30 per hour.

The role focuses on patient care delivery, front-desk duties, and patient satisfaction. You will answer calls, collect payments, check in/out patients, and support scheduling and administrative tasks in a fast-paced outpatient setting.