Part Time SalesCustomer Service

Allstate Insurance Agency - Jeremy Manning; City of Rochester (NY); On-site; USD 22,000 - 34,000; Part time

Benefits offered by this job

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Job summary

Allstate Insurance Agency - Jeremy Manning in Rochester, NY is seeking a Part Time Sales/Customer Service Representative to join our dynamic team. You will assist clients, answer inquiries, and support sales in a friendly, professional environment.

The role offers 20–30 hours per week with hourly pay plus commission; training and development are provided, and there is potential for advancement as you build product knowledge and customer relationships.

Qualifications

• Previous customer service and sales experience, preferably in insurance.
• Strong communication and interpersonal skills.
• Ability to multitask and manage time effectively.
• Detail-oriented with a focus on accuracy.
• Proficient in using computer systems and software.
• Positive attitude and a passion for helping others.
• NY P&C license required to start – paid training for the class offered.

Responsibilities

• Assist customers with inquiries about insurance products and services.
• Provide accurate information and support to clients via phone and email.
• Process policy changes, claims, and payments efficiently.
• Achieve minimal sales goals and targets on a monthly basis.
• Maintain customer records and ensure accurate data entry.
• Collaborate with team members to enhance customer satisfaction.
• Stay updated on industry trends and product knowledge.
• Resolve customer issues with empathy and professionalism.
• Promote additional services to meet customer needs.

Skills

Customer service

Sales

Communication

Multi-tasking

Data entry

Education

Property & Casualty license

Job description

Benefits:

• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance

About the Role:

Join our dynamic team at Allstate Insurance, as a Part Time Sales/Customer Service Representative! This exciting role offers you the opportunity to assist clients in Rochester, NY, while providing exceptional service and sales in a supportive environment.

Responsibilities:

• Assist customers with inquiries about insurance products and services.
• Provide accurate information and support to clients via phone and email.
• Process policy changes, claims, and payments efficiently.
• Achieve minimal sales goals and targets on a monthly basis.
• Maintain customer records and ensure accurate data entry.
• Collaborate with team members to enhance customer satisfaction.
• Stay updated on industry trends and product knowledge.
• Resolve customer issues with empathy and professionalism.
• Promote additional services to meet customer needs.

Requirements:

• Previous customer service and sales experience, preferably in insurance.
• Strong communication and interpersonal skills.
• Ability to multitask and manage time effectively.
• Detail-oriented with a focus on accuracy.
• Proficient in using computer systems and software.
• Positive attitude and a passion for helping others.
• Property & Casualty insurance license is required in order to start - paid training for the class is offered
• Strong work ethic and leadership skills.
• Be capable of handling customer rejection.
• Must be able to pass the required NYS background check including financial services background check.

About Us:

Allstate Insurance has been serving the Rochester community for over two decades, providing reliable insurance solutions tailored to our clients' needs. Our customers love our commitment to personalized service, and our employees appreciate the friendly work culture and opportunities for growth. Typical work week ranges from 20-30 hours a week while earning an hourly salary plus commission!

The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. Allstate Insurance Co.