Customer Service Representative

Allstate Insurance Agency - Mitchell Hnatt; Lakewood Township (NJ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Bonus incentives

Dental insurance

Paid time off

Competitive salary

Job summary

Allstate Insurance Agency - Mitchell Hnatt is seeking a Full-Time Insurance Service Representative to join a family-owned agency with over 30 years of local service. This on-site role offers competitive pay, benefits, and bonus incentives, with strong potential for growth.

Responsibilities include handling inbound calls, guiding policy questions, updates, and service needs, and maintaining accurate client records using our agency management systems.

Qualifications

• Strong customer service skills.
• Clear and confident phone communication.
• Proficient computer and typing skills.
• Positive attitude and willingness to learn.
• Insurance experience is a plus, but not required.
• Property & Casualty license is not required to start.

Responsibilities

• Provide excellent customer service to inbound callers.
• Assist clients with policy questions, updates, and service needs.
• Maintain accurate customer records using agency management systems.
• Build strong relationships with clients and provide a positive customer experience.

Skills

Customer service

Phone communication

Typing

Positive attitude

Willingness to learn

Job description

Full-Time Insurance Service Representative

Our high-volume insurance agency is seeking a motivated Full-Time Service Representative to join our team. This is a great opportunity for someone looking for a long-term career with a successful, family-owned agency.

We offer a competitive salary, benefits, quarterly and annual bonus incentives, and strong potential for growth.

Our family-owned agency has been serving the local community for over 30 years from the same location, and we take pride in providing outstanding service to our clients and building lasting relationships.

This is an on-site position; remote work is not available.

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Paid time off

Key Responsibilities

• Provide excellent customer service to inbound callers
• Assist clients with policy questions, updates, and service needs
• Maintain accurate customer records using agency management systems
• Build strong relationships with clients and provide a positive customer experience

Qualifications

• Strong customer service skills
• Clear and confident phone communication
• Proficient computer and typing skills
• Positive attitude and willingness to learn
• Insurance experience is a plus, but not required

Property & Casualty license is not required to start

All licensing and training costs are covered by the agency

Obtaining your Property & Casualty license can unlock additional earning potential and opportunities for advancement.

Location: Brick/Lakewood Border - convenient access to the Garden State Parkway

Compensation & Growth Opportunity

• Competitive salary
• Quarterly bonus incentives
• Annual bonus incentives
• Opportunities for increased earning potential and advancement

The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. 2021 Allstate Insurance Co.