Part Time Sales Associate- Joss & Main Burlington, MA

Wayfair; Burlington (MA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Employee discount up to 30%+

Job summary

Wayfair Specialty Retail Branded Stores in the Greater Boston area is seeking a sales associate focused on delivering exceptional customer service and driving store sales. You will engage customers, close sales, and guide them through multiple purchasing options, including in-store, online, the Wayfair app, or quotes.

The role requires adaptability to a fast-paced environment and collaboration with team members.

Qualifications

• 1+ years of retail sales experience
• Passion for customer service and exceeding sales targets
• Proficiency with Google Suites and POS systems
• Strong sales, organization, communication and relationship skills
• Thrives in fast-paced, changing environment
• Team-oriented in a sales-focused setting

Responsibilities

• Engage customers and drive sales by asking questions to understand needs and style
• Close sales and educate customers on in-store and online purchasing options
• Assist walk-ins on sales floor and design studio as needed
• Be an expert on store and online services including credit, financing, warranty, installation and delivery
• Participate in store operations such as receiving new products, floor sets, replenishment, and upkeep
• Maintain a positive, professional attitude with customers and team members
• Share innovative ideas to improve team operations
• Adapt to rapid changes in products, promotions, and operations

Skills

Retail sales

Customer service

Communication

Tech proficiency

Education

High school diploma or equivalent

Tools

POS systems

Google Suites

MS Office

Job description

Wayfair Specialty Retail Branded Stores

Dedham, OR Lynnfield

Come join the team that is reinventing home! If you are looking for rapid growth, constant learning and dynamic challenges, this store might be the future home for your career.

Location: Greater Boston- Burlington, Dedham, OR Lynnfield

Come join the team that is reinventing home! If you are looking for rapid growth, constant learning and dynamic challenges, this store might be the future home for your career.

The pay for this position is $20.50 per hour + Competitive Bonus Structure

What You’ll Do

• Engage and connect with customers and drive sales by asking thoughtful questions to understand their needs and style, guiding them through their questions, and providing the best options for their homes.
• Demonstrate confidence in closing the sale and educating customers on various ways to purchase including in-store through POS, Online, our App or through a Quote.
• Assist walk-ins on the sales floor and in the design studio as needed.
• Be an expert in the services offered in store and online - credit, financing, warranty, installation and delivery - always considering value adds to client purchases.
• Participate in all operational aspects of the store including but not limited to: processing new products, building furniture, floor sets, replenishment, substitutions and general upkeep of the store.
• Exemplify a positive and professional attitude on a daily basis with customers and your team members.
• Bring a willingness to share innovative ideas and solutions to continuously improve team operations.
• Engage in a high energy, focused and dynamic work environment where there can be rapid changes in products, promotions, offerings and operations.

Criteria

• 1+ years of retail sales experience (preferably in a design related environment). Interior design or specialty sales experience are a plus!
• Passion for great customer service and a drive to exceed sales targets.
• Strong technical acumen to learn necessary software and hardware; proficiency in Google. Suites and/or Microsoft Office applications, as well as proficiency in operating tablets and POS systems.
• Strong sales, organization, self-motivation, communication and relationship management skills.
• Track record of thriving in a fast paced and changing environment, with an ability to adapt and grow.
• Demonstrated ability to work within a team sales environment.
• Ability to work a flexible schedule, including nights, weekends, and holidays

Physical Requirements

• While performing the duties of this job, the employee is frequently required to stand, walk, talk and hear. The employee frequently is required to handle, or feel, lift overhead, and reach with hands and arms. The employee is occasionally required to sit; regularly climb or balance; and frequently stoop, kneel, crouch, or crawl. The employee must regularly, frequently or occasionally lift and/or move up to 50 lbs with assistance.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Compensation & Benefits

• Generous Employee Discount of up to 30%+, although discounts will vary by product type.

Assistance For Individuals With Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk‑takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well‑positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters.

That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [e-mail].