Part-Time Retail Supervisor: Lead Teams & Elevate Service

The North Face; Wauwatosa (WI); On-site; USD 25,000 - 33,000; Part time

Job summary

The North Face in Wisconsin seeks a part-time Supervisor to support the store leadership team and drive an exceptional customer experience. You will coach and develop associates, oversee daily operations, and help maximize profitability while maintaining brand standards and a positive, inclusive store culture.

You will train new staff, monitor KPIs, and ensure merchandise replenishment aligns with brand directives.

Qualifications

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Strong coaching and development of diverse teams.
• Excellent communication and ability to influence at all levels.
• Capable of managing shifting priorities in a fast-paced retail environment.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against KPIs.
• Model selling behaviors and foster a consumer-centric mindset.
• Coach and develop associates to deliver high levels of engagement and meet productivity goals.
• Supervise daily store operations, including opening/closing procedures and floor coverage.
• Assist in training and onboarding new team members and provide ongoing feedback.

Skills

Customer engagement

Coaching

Leadership

Merchandising

Operations management

Education

High School Diploma or equivalent

Job description

The North Face in Wisconsin seeks a part-time Supervisor to support the store leadership team and drive an exceptional customer experience. You will coach and develop associates, oversee daily operations, and help maximize profitability while maintaining brand standards and a positive, inclusive store culture.

You will train new staff, monitor KPIs, and ensure merchandise replenishment aligns with brand directives.