Part-Time Retail Supervisor — Lead, Coach & Delight Customers

vfc; Columbus (OH); On-site; USD 24,000 - 33,000; Part time

Job summary

Vans is seeking a part-time Supervisor to support the store leadership team and drive an exceptional customer experience. You will mentor associates, ensure operational excellence, and help maximize store profitability while upholding brand standards.

The role is ideal for someone who thrives in a fast-paced retail environment and is passionate about delivering outstanding service. Prior leadership exposure and a High School Diploma are preferred.

Qualifications

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Coaching, motivating, and building high-performing, diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Capable of standing and moving throughout the store for extended periods and performing physical tasks.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against KPIs.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening/closing, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

Skills

Retail leadership

Coaching & mentoring

Communication

Merchandising

Problem solving

Education

High School Diploma or equivalent

Tools

Word processing

Spreadsheets

Retail software

Job description

Vans is seeking a part-time Supervisor to support the store leadership team and drive an exceptional customer experience. You will mentor associates, ensure operational excellence, and help maximize store profitability while upholding brand standards.

The role is ideal for someone who thrives in a fast-paced retail environment and is passionate about delivering outstanding service. Prior leadership exposure and a High School Diploma are preferred.