Part-Time Retail Store Leader: Customer Experience & Ops

Lids; Odessa (TX); Presencial; USD 17.000 - 28.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Comprehensive medical benefits

Retirement plan

Employee discount

Paid time off

Uncapped monthly bonus potential

Descripción de la vacante

Lids Sports Group in Odessa, TX is seeking an Assistant Store Manager to lead daily store operations, coaching staff, and deliver exceptional customer service.

You will drive sales, manage scheduling, uphold standards, and foster a fun, inclusive team environment while maintaining brand visuals and inventory accuracy. This part-time role values flexibility to cover peak times and open/close shifts.

Responsabilidades

• Act as Manager on duty for scheduling issues and customer complaints.
• Manage store associates using training programs and goal setting.
• Administer progressive discipline with the Store Manager absent.
• Recruit and train store personnel on proper operations.
• Adhere to company policies and safeguard store assets and cash.
• Lead selling strategy to achieve KPIs and sales targets.
• Resolve customer feedback and escalate when needed.
• Maintain store appearance and adhere to visual standards.
• Prepare for inventory audits and support stock management.

Conocimientos

Leadership

Customer Service

Sales Strategy

Communication

Independence

Descripción del empleo

Lids Sports Group in Odessa, TX is seeking an Assistant Store Manager to lead daily store operations, coaching staff, and deliver exceptional customer service.

You will drive sales, manage scheduling, uphold standards, and foster a fun, inclusive team environment while maintaining brand visuals and inventory accuracy. This part-time role values flexibility to cover peak times and open/close shifts.