Part-Time Retail Specialist: Customer Experience & Growth

Saf-Gard Safety Shoe Co Inc; Wilmington (MA); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

401(k) match

PTO after 90 days

Growth opportunities

Team environment

Job summary

Saf-Gard Safety Shoe Company in Wilmington, MA is seeking a Part-Time Retail Store Specialist to deliver a memorable shopping experience. You’ll help customers select footwear, explain features and manage daily store operations with a friendly, team-oriented approach.

This role offers 25–30 hours per week, opportunities to learn Navision, participate in merchandising, and grow within a close-knit retail environment.

Qualifications

• 9 months of retail sales or customer service experience.
• Strong communication and interpersonal skills.
• Friendly, dependable and customer-focused attitude.
• Ability to stay organized and manage multiple responsibilities.
• Comfortable learning new systems and technology.
• Ability to learn and work both independently and as part of a team.
• Experience handling cash and credit card transactions.

Responsibilities

• Provide friendly, knowledgeable customer service while helping customers select safety footwear.
• Learn product lines and explain features, fit and benefits to customers.
• Learn and use Aetrex Foot Scanning Technology to help customers optimize fit.
• Process sales transactions, including cash and credit card payments using POS systems and mobile checkout tools.
• Look up customer information, purchase history and program details within company systems.
• Maintain clean, organized and fully stocked showroom displays while supporting visual merchandising initiatives.
• Merchandise incoming inventory and assist with inventory management and product organization.
• Support local store growth through outreach, marketing and customer engagement efforts.
• Assist with store operations and administrative support tasks as needed.
• Help create a positive, team-oriented store environment as a valued retail team member
• Cross-train in other administrative office duties, ordering supplies, receiving mail, etc.
• Other duties as assigned.

Skills

Retail sales

Customer service

Cash handling

Communication

Teamwork

System learning

Tools

Navision

Job description

Saf-Gard Safety Shoe Company in Wilmington, MA is seeking a Part-Time Retail Store Specialist to deliver a memorable shopping experience. You’ll help customers select footwear, explain features and manage daily store operations with a friendly, team-oriented approach.

This role offers 25–30 hours per week, opportunities to learn Navision, participate in merchandising, and grow within a close-knit retail environment.