Part-Time Retail Store Specialist - no nights Wilmington

Saf-Gard Safety Shoe Co Inc; Wilmington (MA); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

401(k) match

PTO after 90 days

Growth opportunities

Team environment

Job summary

Saf-Gard Safety Shoe Company in Wilmington, MA is seeking a Part-Time Retail Store Specialist to deliver a memorable shopping experience. You’ll help customers select footwear, explain features and manage daily store operations with a friendly, team-oriented approach.

This role offers 25–30 hours per week, opportunities to learn Navision, participate in merchandising, and grow within a close-knit retail environment.

Qualifications

• 9 months of retail sales or customer service experience.
• Strong communication and interpersonal skills.
• Friendly, dependable and customer-focused attitude.
• Ability to stay organized and manage multiple responsibilities.
• Comfortable learning new systems and technology.
• Ability to learn and work both independently and as part of a team.
• Experience handling cash and credit card transactions.

Responsibilities

• Provide friendly, knowledgeable customer service while helping customers select safety footwear.
• Learn product lines and explain features, fit and benefits to customers.
• Learn and use Aetrex Foot Scanning Technology to help customers optimize fit.
• Process sales transactions, including cash and credit card payments using POS systems and mobile checkout tools.
• Look up customer information, purchase history and program details within company systems.
• Maintain clean, organized and fully stocked showroom displays while supporting visual merchandising initiatives.
• Merchandise incoming inventory and assist with inventory management and product organization.
• Support local store growth through outreach, marketing and customer engagement efforts.
• Assist with store operations and administrative support tasks as needed.
• Help create a positive, team-oriented store environment as a valued retail team member
• Cross-train in other administrative office duties, ordering supplies, receiving mail, etc.
• Other duties as assigned.

Skills

Retail sales

Customer service

Cash handling

Communication

Teamwork

System learning

Tools

Navision

Job description

Part-Time Retail Store Specialist

Wilmington, MA | Part-Time | Sales | Saf-Gard Safety Shoe Company

About the Role

A memorable retail experience starts with people who know how to connect with customers, solve problems and make the buying process easy. Whether you've worked as a retail associate, retail sales associate, sales associate or store associate, you know that great customer service can turn a routine purchase into a positive customer experience. We're looking for a Part-Time Retail Store Specialist who can wow customers with exceptional customer service and support daily store operations in Wilmington, MA. This retail store job is ideal for someone who enjoys being part of a close-knit team and loves working with people.

At Saf-Gard® Safety Shoe Company, we believe in keeping things straightforward. No unnecessary bureaucracy. No corporate runaround. Just good people working together to help hardworking customers stay safe on the job.

This part-time position is scheduled for approximately 25–30 hours per week.

What You'll Do

• Provide friendly, knowledgeable customer service while helping customers select safety footwear
• Learn product lines and explain features, fit and benefits to customers
• Learn and use Aetrex Foot Scanning Technology to help customers optimize fit
• Process sales transactions, including cash and credit card payments using POS systems and mobile checkout tools
• Look up customer information, purchase history and program details within company systems
• Maintain clean, organized and fully stocked showroom displays while supporting visual merchandising initiatives
• Merchandise incoming inventory and assist with inventory management and product organization
• Support local store growth through outreach, marketing and customer engagement efforts
• Assist with store operations and administrative support tasks as needed
• Help create a positive, team-oriented store environment as a valued retail team member
• Cross-train in other administrative office duties, ordering supplies, receiving mail, etc.
• Other duties as assigned.

What We're Looking For

• At least 9 months of retail sales or customer service experience
• Strong communication and interpersonal skills
• Friendly, dependable and customer-focused attitude
• Ability to stay organized and manage multiple responsibilities
• Comfortable learning new systems and technology
• Ability to work both independently and as part of a team
• Experience handling cash and credit card transactions accurately
• Ability to learn and use our retail operating systems (Navision)

Schedule

• Part-time position
• Approximately 25–30 hours per week

Compensation & Benefits

• 401(k) plan with 50% employer match on the first 6% of employee base pay
• PTO is available after 90 days, accrued at 1 hour of PTO for every 30 hours worked
• Stable, long-term career opportunities with room for growth and advancement
• Supportive, team-oriented work environment
• Cross-training and development opportunities across departments

About Saf-Gard

We've been in the safety footwear business for more than 40 years. We know safety matters. We also know relationships matter. That's why we work hard to make things easier for our customers and for each other.

At Saf-Gard, you're not just another employee buried in a corporate machine. We're a close-knit family that believes in working hard, helping each other out and treating people the right way. We've built a culture around trust, teamwork and common sense, and it's helped us grow for more than four decades.