Part-Time Retail & Restaurant Supervisor — PTO from Day 1 + Bonuses

Ghirardelli Chocolate Company; Los Angeles (CA); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

Free sundae or shake every shift

Job summary

Ghirardelli Chocolate Company in Los Angeles seeks a Part Time Restaurant & Retail Supervisor to lead shifts, support store leadership, and deliver memorable guest experiences. You’ll manage daily operations, uphold standards, and help develop a friendly, efficient team.

The role requires 18+ years, strong communication, and experience in retail or hospitality. You’ll work with POS systems, handle scheduling, and contribute to a high-energy chocolate shop environment with flexible hours.

Qualifications

• Previous experience in retail, restaurant, or hospitality environments.
• Prior leadership or supervisory experience preferred.
• Strong communication and team-building skills.
• Ability to stay organized and manage multiple priorities.
• Comfort working in a fast-paced environment.
• Familiarity with POS systems is a plus.
• Must be 18 years or older.
• High school diploma or equivalent preferred.
• Ability to stand for extended periods and move throughout the store.
• Ability to occasionally lift and carry up to 50 pounds.
• May require occasional travel to other store locations.

Responsibilities

• Support the General Manager in overseeing daily store operations.
• Lead shifts and manage the sales floor, including retail, cash wrap, and café areas.
• Ensure high standards of cleanliness, food safety, and brand presentation.
• Monitor sales and labor to help meet business goals.
• Serve as the point of contact during manager absences.
• Model exceptional customer service and resolve escalated guest concerns.
• Maintain product knowledge, including ingredients and allergen awareness.
• Create a welcoming, inclusive environment for all guests.
• Help with scheduling, training, and onboarding new team members.
• Coach and support team members to drive performance and engagement.
• Partner with management on employee relations matters as needed.
• Use POS systems (such as MICROS) to manage transactions and reporting.
• Communicate effectively with internal teams (HR, payroll, IT, etc.).
• Support inventory, merchandising, and operational processes.

Skills

Leadership experience

Communication

Team-building

Multitasking

Stamina

Customer service

Education

High school diploma or equivalent

Tools

MICROS

Job description

Ghirardelli Chocolate Company in Los Angeles seeks a Part Time Restaurant & Retail Supervisor to lead shifts, support store leadership, and deliver memorable guest experiences. You’ll manage daily operations, uphold standards, and help develop a friendly, efficient team.

The role requires 18+ years, strong communication, and experience in retail or hospitality. You’ll work with POS systems, handle scheduling, and contribute to a high-energy chocolate shop environment with flexible hours.