Part-Time Retail Lead: Drive Service & Store Impact

Salvation Army Careers; Los Angeles (CA); On-site; USD 21,000 - 25,000; Part time

Job summary

The Salvation Army is hiring a part-time Sales Lead for our Granada Hills store. This role provides leadership in daily store operations, customer service, and donor interactions within a no-fee ARC program.

The position supports the Store Manager with supervision and ensures a positive shopping experience for customers and donors. Flexible scheduling, including evenings, weekends, and holidays, is available to meet store coverage needs; previous supervisory experience is preferred.

Qualifications

• High school diploma or equivalent is required.
• Minimum of one year of retail experience; supervisory experience preferred.
• Must pass background check, including Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, store employees, customers and donors.

Responsibilities

• Assist Store Manager in opening/closing, POS operations, inventory management, and donations.
• Cover daily store operations and cash handling in manager's absence.
• Monitor KPIs to drive store sales and profitability.
• Schedule employees to ensure proper coverage and lead daily meetings.
• Ensure customer and donor satisfaction and maintain community relations.
• Support Back Room Processing and warehouse tasks.
• Maintain security of cash, inventory, and store premises.
• Ensure safety standards and conduct weekly store meetings.

Skills

Retail experience

Supervisory experience

Customer service

Communication skills

Education

High School Diploma or equivalent

Job description

The Salvation Army is hiring a part-time Sales Lead for our Granada Hills store. This role provides leadership in daily store operations, customer service, and donor interactions within a no-fee ARC program.

The position supports the Store Manager with supervision and ensures a positive shopping experience for customers and donors. Flexible scheduling, including evenings, weekends, and holidays, is available to meet store coverage needs; previous supervisory experience is preferred.