Part-Time Retail Keyholder — Design-Driven Customer Experience

Kaplan International; Georgia; On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Medical, dental, and vision benefits (

401(k) and employer-funded pension (FT

Parental leave and return program (FT)

Flexible Time Off and holidays

Employee discounts

Short-term disability and Life/AD&D

EAP

Learning and development opportunities

Commuter benefits

Pet insurance (FT)

And more!

Job summary

Framebridge is seeking a Part-Time Retail Keyholder to join our Buckhead store. You will lead a team on the floor, maintain exceptional customer service, and uphold Framebridge standards. The role includes key-holding responsibilities and supporting store operations, with a focus on delivering a delightful customer experience.

Flexibility to work evenings and weekends is required as part of the schedule, with opportunities to coach staff and drive sales in a creative retail setting.

Qualifications

• Experience as a key holder in customer service, retail, or hospitality.
• Strong communication and interpersonal skills.
• Ability to work evenings and weekends.

Responsibilities

• Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores.
• Support onboarding and training great retail team members.
• Execute and improve operational activities in our retail stores to ensure customer experience and financial goals are met.
• Apply excellent listening, oral, and communication skills to build relationships with our customers and coach retail team members.
• Demonstrate deep product knowledge and design advice to customers and train retail team members to do the same.
• Answer questions and troubleshoot issues using sound judgment.
• Offer suggestions to innovate and improve our retail experience.
• Help Framebridge deliver on our 100% happiness guarantee.
• Work a flexible schedule including evenings and weekends that meet the needs of the business

Skills

Keyholder experience

Customer service

Leadership

Communication

Education

Degree in art/design/marketing

Job description

Framebridge is seeking a Part-Time Retail Keyholder to join our Buckhead store. You will lead a team on the floor, maintain exceptional customer service, and uphold Framebridge standards. The role includes key-holding responsibilities and supporting store operations, with a focus on delivering a delightful customer experience.

Flexibility to work evenings and weekends is required as part of the schedule, with opportunities to coach staff and drive sales in a creative retail setting.