Part-Time Retail Guest Experience Associate

Build-A-Bear Workshop; Wilmington (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Build-A-Bear Workshop in Wilmington, NC is seeking a Bear Builder Associate to help guests create personalized furry friends and deliver an engaging Experience First experience. You will assist guests, maintain brand standards, and contribute to a warm store environment.

Responsibilities include exceptional service, a friendly attitude, and strong teamwork while meeting store goals. Physical duties include standing, moving, and lifting up to 25 pounds.

Qualifications

• High school diploma or GED equivalent.
• Associate's degree in business/management or related field preferred.

Responsibilities

• Provide exceptional guest service to help guests create their personalized bears.
• Engage with guests enthusiastically and demonstrate brand passion.
• Create a warm, inclusive atmosphere and ensure guest satisfaction.
• Uphold brand standards and maintain a seamless guest experience.
• Show strong teamwork, be dependable, engaged and helpful.

Skills

Customer service

Communication

Teamwork

Friendliness

Calm under pressure

Education

High school diploma or GED

Associate's degree in business/related field

Job description

Build-A-Bear Workshop in Wilmington, NC is seeking a Bear Builder Associate to help guests create personalized furry friends and deliver an engaging Experience First experience. You will assist guests, maintain brand standards, and contribute to a warm store environment.

Responsibilities include exceptional service, a friendly attitude, and strong teamwork while meeting store goals. Physical duties include standing, moving, and lifting up to 25 pounds.