Part-Time Retail Customer Service Pro — Home Improvement

Lowe's Companies, Inc.; Marquette (MI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades

Job summary

Lowe's Companies, Inc. in the United States is hiring a Customer Service Associate to greet customers and help them find the right products for home improvement.

You will work in a busy environment across departments, delivering friendly service, answering questions, loading merchandise, and ensuring customer needs are met. This role comes with benefits such as top-tier health insurance, tuition assistance, a company-matching 401(k) and Employee Stock Purchase Program, plus a 10% associate

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Communication

Basic math

Computer literacy

Bilingual (Preferred)

Tools

POS systems

Tablet/Smartphone usage

Job description

Lowe's Companies, Inc. in the United States is hiring a Customer Service Associate to greet customers and help them find the right products for home improvement.

You will work in a busy environment across departments, delivering friendly service, answering questions, loading merchandise, and ensuring customer needs are met. This role comes with benefits such as top-tier health insurance, tuition assistance, a company-matching 401(k) and Employee Stock Purchase Program, plus a 10% associate