Part-Time Retail/Customer Service Associate

800flowersretailcareers; Waterloo (IA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Holiday pay

Paid vacation

Discretionary time off

Floating holidays

401(k) opportunity

Flexible schedule

Employee discounts

Seasonal appreciation gifts

Job summary

Flowerama in Waterloo, IA is hiring for part-time Floral and Gift store roles with day, evening, and weekend shifts. Ideal candidates have customer service or retail experience and can work as part of a team.

Pay is based on experience; benefits include holiday pay, paid vacation, discretionary time-off, floating holidays, a 401(k) opportunity, flexible schedule, seasonal appreciation gifts, monthly fresh flowers, and an extensive employee discount across the 1-800-Flowers Enterprise.

Qualifications

• Previous retail sales experience.
• Excellent customer service experience.
• Strong telephone skills and ability to establish rapport with customers.
• Floral design experience helpful but not mandatory
• Typing ability (30 WPM)
• Ability to lift 40lbs unassisted
• Flexible schedule and ability to work extended hours during holidays

Skills

Customer service

Retail sales

Strong telephone skills

Interpersonal skills

Verbal communication

Written communication

Team collaboration

Typing 30 WPM

Physical strength

POS experience

Tools

POS systems

Job description

Flowerama is looking for hardworking, upbeat, dependable individuals for day, evening, and weekend shifts. Our Florist and Gift store is seeking qualified applicants who have strong customer service and/or retail experience.

Part-time employees receive holiday pay, paid vacation and discretionary time-off, floating holidays, a 401(k) opportunity, flexible schedule, seasonal appreciation gifts, monthly fresh flowers, friends and family discount cards, branded clothing, and a substantial discount throughout the entire 1-800-Flowers Enterprise (Flowerama, 1800Flowers.com, Harry & David, Personalization Mall, Shari’s Berries, 1800-Baskets.com, Simply Chocolate, Fruit Bouquets, Cheryl’s Cookies, The Popcorn Factory, Wolferman’s Bakery, Stock Yards, and more).

Pay is based on experience, and we promote from within our organization as much as possible.

Requirements/Qualifications:

• Previous retail sales experience.
• Excellent customer service experience.
• Strong telephone skills and ability to establish rapport with customers.
• Familiarity with florist business helpful but not mandatory.
• Floral Design experience helpful but not mandatory
• Ability to work as part of a team while completing tasks in a timely manner
• Typing Ability (30 WPM)
• Point of Sales experience is a plus
• Strong communications and strong interpersonal skills including verbal and written communication ability
• Ability to lift 40lbs unassisted
• Ability to stand up to 8 hours daily, and up to 10 hours seasonally
• Commitment to work a flexible schedule in a fast-paced creative environment. We are open Monday - Friday 7am-7pm, Saturday 8am-7pm, and Sunday 10am-4pm. Please note that during busy holiday times, hour of operation will be extended to meet the needs of our customers. Employees are also expected to work extended hours during Valentine’s Day and Mother’s Day weeks, including Valentine’s Day and Mother’s Day.