Part-Time Retail/Customer Service Associate

800flowersretailcareers; Ankeny (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Holiday pay

Paid vacation

401(k) plan

Flexible schedule

Employee discount

Branded clothing

Seasonal gifts

Job summary

Flowerama in Ankeny, IA is seeking hardworking, upbeat individuals for day, evening, and weekend shifts in our florist and gift store.

Ideal applicants have strong customer service and/or retail experience; familiarity with floristry is a plus. We offer holiday pay, paid vacation, a flexible schedule, comprehensive benefits, and employee discounts across the 1-800-Flowers enterprise. Pay is based on experience.

Qualifications

• Prior retail sales experience is required or preferred.
• Excellent customer service and rapport-building skills.
• Strong telephone skills and ability to communicate clearly.
• Floral design experience is helpful but not required.
• Typing at least 30 WPM.
• Ability to operate POS systems.
• Willingness to work flexible hours in a fast-paced environment.
• Ability to lift 40 lbs and stand for long periods.

Skills

Previous retail sales experience

Excellent customer service

Strong telephone skills

Floral design experience

Typing 30 WPM

POS experience

Team player

Strong communication (verbal & written

Tools

POS systems

Job description

Flowerama is looking for looking for hardworking, upbeat, dependable individuals for day, evening, and weekend shifts. Our Florist and Gift store is seeking qualified applicants who have strong customer service and / or retail experience.

Both part-time and full-time employees receive holiday pay, paid vacation and discretionary time-off, floating holidays, a 401(k) opportunity, flexible schedule, seasonal appreciation gifts, monthly fresh flowers, friends and family discount cards, branded clothing, and a substantial discount throughout the entire 1-800-Flowers Enterprise (Flowerama, 1800Flowers.com, Harry & David, Personalization Mall, Shari’s Berries, 1800-Baskets.com, Simply Chocolate, Fruit Bouquets, Cheryl’s Cookies, The Popcorn Factory, Wolferman’s Bakery, Stock Yards, and more).

Pay is based on experience, and we promote from within our organization as much as possible.

Are you looking for a change? Would you like to learn the art of floral design? Do you love helping customers? Then you will love working here!

• Previous retail sales experience.
• Excellent customer service experience.
• Strong telephone skills and ability to establish rapport with customers.
• Familiarity with florist business helpful but not mandatory.
• Floral Design experience helpful but not mandatory
• Ability to work as part of a team while completing tasks in a timely manner
• Typing Ability (30 WPM)
• Point of Sales experience is a plus
• Strong communications and strong interpersonal skills including verbal and written communication ability
• Ability to lift 40lbs unassisted
• Ability to stand up to 8 hours daily, and up to 10 hours seasonally
• Commitment to work a flexible schedule in a fast-paced creative environment. We are open Monday - Friday 7:30am-7pm, Saturday 8am-7pm, and Sunday 10am-4pm. Please note that during busy holiday times, hour of operation will be extended to meet the needs of our customers. Employees are also expected to work extended hours during Valentine’s Day and Mother’s Day weeks, including Valentine’s Day and Mother’s Day.