Part-Time Retail/Customer Service Associate

800flowerscareers; Ankeny (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Holiday pay

Paid vacation

Discretionary time off

Floating holidays

401(k) opportunity

Flexible schedule

Discounts across the enterprise

Branded clothing

Brandwide discounts

Monthly fresh flowers

Job summary

Flowerama is seeking energetic team players for day, evening, and weekend shifts in Ankeny, IA. Prior retail and customer service experience is valued, with an emphasis on friendly, helpful interactions and strong phone rapport.

The role supports floral design learning and customer satisfaction. We offer holiday pay, paid vacation, discretionary time-off, floating holidays, a 401(k) option, flexible schedules, and generous discounts across the 1-800-Flowers Enterprise.

Qualifications

• Previous retail sales experience.
• Excellent customer service experience.
• Strong telephone skills and ability to establish rapport with customers.
• Familiarity with florist business helpful but not mandatory.
• Floral Design experience helpful but not mandatory.
• Ability to work as part of a team while completing tasks in a timely manner.
• Typing Ability (30 WPM).
• Point of Sales experience is a plus.
• Strong communications and strong interpersonal skills including verbal and written communication ability.
• Ability to lift 40lbs unassisted.
• Ability to stand up to 8 hours daily, and up to 10 hours seasonally.
• Commitment to work a flexible schedule in a fast-paced creative environment.

Skills

Retail sales experience

Customer service

Telephone skills

Team player

Typing 30 WPM

Verbal & written communication

Interpersonal skills

Flexible schedule

Tools

POS system

Job description

Flowerama is looking for looking for hardworking, upbeat, dependable individuals for day, evening, and weekend shifts. Our Florist and Gift store is seeking qualified applicants who have strong customer service and / or retail experience.

Both part-time and full-time employees receive holiday pay, paid vacation and discretionary time-off, floating holidays, a 401(k) opportunity, flexible schedule, seasonal appreciation gifts, monthly fresh flowers, friends and family discount cards, branded clothing, and a substantial discount throughout the entire 1-800-Flowers Enterprise (Flowerama, 1800Flowers.com, Harry & David, Personalization Mall, Shari’s Berries, 1800-Baskets.com, Simply Chocolate, Fruit Bouquets, Cheryl’s Cookies, The Popcorn Factory, Wolferman’s Bakery, Stock Yards, and more).

Pay is based on experience, and we promote from within our organization as much as possible.

Are you looking for a change? Would you like to learn the art of floral design? Do you love helping customers? Then you will love working here!

• Previous retail sales experience.
• Excellent customer service experience.
• Strong telephone skills and ability to establish rapport with customers.
• Familiarity with florist business helpful but not mandatory.
• Floral Design experience helpful but not mandatory
• Ability to work as part of a team while completing tasks in a timely manner
• Typing Ability (30 WPM)
• Point of Sales experience is a plus
• Strong communications and strong interpersonal skills including verbal and written communication ability
• Ability to lift 40lbs unassisted
• Ability to stand up to 8 hours daily, and up to 10 hours seasonally
• Commitment to work a flexible schedule in a fast-paced creative environment. We are open Monday - Friday 7:30am-7pm, Saturday 8am-7pm, and Sunday 10am-4pm. Please note that during busy holiday times, hour of operation will be extended to meet the needs of our customers. Employees are also expected to work extended hours during Valentine’s Day and Mother’s Day weeks, including Valentine’s Day and Mother’s Day.