Full-Time Designer/Customer Service Associate

800flowersretailcareers; Windsor Heights (IA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Holiday pay

Paid vacation

Discretionary time-off

401(k) opportunity

Medical insurance

Vision

Dental insurance

Life insurance

Disability

Flexible schedule

Monthly fresh flowers

Friends and family discount cards

Branded clothing

Identity protection insurance

Pet insurance

Hospital indemnity

Job summary

Flowerama is seeking hardworking, upbeat individuals for day, evening, and weekend shifts at our Florist and Gift store in Windsor Heights, IA. Pay is based on experience, with opportunities to advance within the organization.

We value strong customer service and retail experience and offer a robust benefits package and discount programs. Responsibilities include assisting customers, handling sales transactions at the POS, and maintaining a welcoming store environment.

Qualifications

• Previous retail sales experience.
• Excellent customer service experience.
• Strong telephone skills and ability to establish rapport with customers.
• Familiarity with florist business helpful but not mandatory.
• Floral design experience helpful but not mandatory.
• Ability to work as part of a team while completing tasks in a timely manner.
• Typing ability (30 WPM).
• Point of Sales experience is a plus.

Responsibilities

• Provide excellent customer service to shoppers.
• Assist customers in-store and over the phone.
• Operate the POS system for sales and transactions.
• Support team with daily store tasks and merchandising.
• Maintain friendly, clean, and organized sales floor.

Skills

Retail sales experience

Excellent customer service

Strong telephone skills

Team player

Typing 30 WPM

POS experience

Tools

POS system

Job description

Flowerama is looking for hardworking, upbeat, dependable individuals for day, evening, and weekend shifts. Our Florist and Gift store is seeking qualified applicants who have strong customer service and/or retail experience.

• holiday pay
• paid vacation and discretionary time-off
• floating holidays
• a 401(k) opportunity
• medical
• vision
• dental insurance
• life insurance
• disability
• flexible schedule
• seasonal appreciation gifts
• monthly fresh flowers
• friends and family discount cards
• branded clothing
• opportunities to receive other insurance such as identity protection
• pet insurance
• hospital indemnity and more
• plus a substantial discount throughout the entire 1-800-Flowers Enterprise (Flowerama, 1800Flowers.com, Harry & David, Personalization Mall, Shari’s Berries, 1800-Baskets.com, Simply Chocolate, Fruit Bouquets, Cheryl’s Cookies, The Popcorn Factory, Wolferman’s Bakery, Stock Yards, and more)

Pay is based on experience, and we promote from within our organization as much as possible.

Requirements/Qualifications:

• Previous retail sales experience.
• Excellent customer service experience.
• Strong telephone skills and ability to establish rapport with customers.
• Familiarity with florist business helpful but not mandatory.
• Floral Design experience helpful but not mandatory
• Ability to work as part of a team while completing tasks in a timely manner
• Typing Ability (30 WPM)
• Point of Sales experience is a plus
• Strong communications and strong interpersonal skills including verbal and written communication ability
• Ability to lift 40lbs unassisted
• Ability to stand up to 8 hours daily, and up to 10 hours seasonally
• Commitment to work a flexible schedule in a fast-paced creative environment. We are open Monday - Friday 7am-7pm, Saturday 8am-7pm, and Sunday 10am-4pm. Please note that during busy holiday times, hour of operation will be extended to meet the needs of our customers. Employees are also expected to work extended hours during Valentine’s Day and Mother’s Day weeks, including Valentine’s Day and Mother’s Day.