Part-Time Retail Customer Experience Leader

Burlington Stores; Elizabeth (NJ); Hybrid; USD 19,000 - 27,000; Part time

Benefits offered by this job

Associate discount

Benefits package

Flexible hours

Paid time off after year

Job summary

Burlington Stores in Elizabeth, NJ is seeking a Part Time Customer Service Lead to guide daily customer service initiatives and inspire team members to deliver friendly, professional service. You’ll role-model the Burlington philosophy and ensure a customer-first experience across checkout and interactions.

Responsibilities include leading by example, driving improvements in service metrics, and coordinating front-end operations while maintaining a positive, fast-paced shopping environment.

Qualifications

• Experience leading a team in a retail environment.
• Strong guest service and communication skills.
• Ability to motivate associates to deliver friendly, efficient service.

Responsibilities

• Model Burlington values and front-end standards for the team.
• Improve friendliness, speed of checkout, and customer feedback.
• Maintain neat front-end area and resolve register issues.
• Coordinate meal and break periods and monitor schedules.

Skills

Leadership

Customer service

Flexibility

Job description

Burlington Stores in Elizabeth, NJ is seeking a Part Time Customer Service Lead to guide daily customer service initiatives and inspire team members to deliver friendly, professional service. You’ll role-model the Burlington philosophy and ensure a customer-first experience across checkout and interactions.

Responsibilities include leading by example, driving improvements in service metrics, and coordinating front-end operations while maintaining a positive, fast-paced shopping environment.