Part-Time Retail Customer Care Associate — Home Improvement

Lowe's; Richmond (IN); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s in Richmond, IN is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement projects. You’ll listen, answer questions, and ensure a friendly, efficient shopping experience throughout your shift.

This part-time role offers flexible schedules, opportunities for growth, and access to Lowe’s benefits including health insurance options, tuition assistance, a 401(k) with company matching, Employee Stock Purchase Program, a 10%

Qualifications

• 6 months experience using a computer or related systems.
• 6 months experience using common retail technology (phones/tablets).
• Reading, writing, and basic arithmetic skills.
• Ability to stand for extended periods and perform duties as required.
• Minimally lift 25 lbs unassisted or with assistance.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly service.
• Assist customers with locating and handling merchandise.
• Restock shelves and replenish supplies as needed.
• Process orders and deliveries accurately and on time.
• Cross-train in other store areas to support customer service.
• Prepare department merchandise per customer needs (e.g., paint, pipes, wood, drywall).
• Guide customers through shopping or checkout and perform other duties.

Skills

Computer experience

Retail technology experience

Basic math

Prolonged standing

Lifting 25 lbs

Job description

Lowe’s in Richmond, IN is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement projects. You’ll listen, answer questions, and ensure a friendly, efficient shopping experience throughout your shift.

This part-time role offers flexible schedules, opportunities for growth, and access to Lowe’s benefits including health insurance options, tuition assistance, a 401(k) with company matching, Employee Stock Purchase Program, a 10%