Home Improvement Customer Service Associate

Lowe's Companies, Inc.; Richmond (VA); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with match

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. in Richmond, VA seeks a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience. The role spans multiple departments with daily customer interactions and merchandise handling.

This part-time position offers benefits information, bilingual opportunities, and ongoing training within a large retail network. Benefits and scheduling are designed to support work-life balance while delivering excellent service.

Qualifications

• 6 Months Experience using a computer
• 6 Months Experience using common retail technology
• Reading, writing, and basic arithmetic
• Able to stand for long periods and perform duties as needed
• Minimally lift 25lbs unassisted or more with accommodation if needed

Responsibilities

• Welcome customers to Lowe's and provide friendly, professional service
• Assist customers with locating and handling merchandise
• Restock shelves and replenish supplies as needed
• Process orders and deliveries accurately for on-time fulfillment
• Cross-train in other store areas to maximize service quality
• Prepare department merchandise based on customer needs (e.g., paint, pipe, wood, drywall)
• Assist customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer skills

Retail tech experience

Basic math

Physical stamina

Tools

Smartphones/tablets

Job description

Lowe's Companies, Inc. in Richmond, VA seeks a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience. The role spans multiple departments with daily customer interactions and merchandise handling.

This part-time position offers benefits information, bilingual opportunities, and ongoing training within a large retail network. Benefits and scheduling are designed to support work-life balance while delivering excellent service.