Part-Time Retail Concierge: Customer Experience

Rothy's, Inc.; Lone Tree, Northern (CO, KY); Hybrid; USD 25,000 - 26,000; Part time

Benefits offered by this job

Wellness and Commuter Programs

PTO and Wellbeing Time

Employee Discount Program

Job summary

Rothy’s is seeking a part-time Retail Ambassador in Lone Tree, CO (Park Meadows) to deliver exceptional customer experiences and embody our brand values on the sales floor. You’ll focus on meaningful connections, drive sales, and support a welcoming, inclusive store culture while assisting with limited operational tasks.

The role requires at least 16 hours/week, including peak days; compensation ranges $18.00–$19.00 per hour, plus a benefits package and potential discretionary bonuses.

Qualifications

• Previous retail or customer service experience preferred
• Strong communication skills and the ability to build genuine customer connections
• A passion for service and the drive to achieve personal and team sales goals
• Willingness to support operational tasks as part of the team
• Availability to work at least 16 hours/week, either 3 Peak Days (Fri, Sat, Sun + Holidays) OR 2 Peak Days (Fri, Sat, Sun + Holidays) + 2 Non-Peak Days (Mon–Thu)

Responsibilities

• Deliver the Rothy’s Experience to every customer—a best in class service experience rooted in Rothy’s values—consistently embodying the brand through presentation, communication, and product expertise
• Drive personal sales and results and contribute to team goals
• Create lasting relationships with our customers by engaging in strong clienteling practices
• Contribute to a positive, inclusive, and service driven store culture by modeling collaborative, team focused behavior
• Execute assigned responsibilities accurately as part of daily store operations, including stock replenishment, visual merchandising support, and store organization and cleanliness
• Demonstrate knowledge of store operations and policies, following established procedures and SOPs to ensure operational excellence and compliance

Skills

Customer service

Communication

Sales driven

Availability

Job description

Rothy’s is seeking a part-time Retail Ambassador in Lone Tree, CO (Park Meadows) to deliver exceptional customer experiences and embody our brand values on the sales floor. You’ll focus on meaningful connections, drive sales, and support a welcoming, inclusive store culture while assisting with limited operational tasks.

The role requires at least 16 hours/week, including peak days; compensation ranges $18.00–$19.00 per hour, plus a benefits package and potential discretionary bonuses.