Community Banking Personal Banker

Dieterich Bank; Columbia (IL); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Group Health Insurance

Dental & Vision Insurance

Life, AD&D & LTD Insurance

401(k) Plan

Employee Assistance Program+

Discretionary Profit Sharing Plan

Discretionary Bonus Plan

Profit Sharing Plan

Paid Time Off (Holidays, sick time,个人?

Job summary

Dieterich Bank in Columbia, IL, is seeking a Retail Banker to join our branch. As a Personal Banker, you will be the face of the bank, helping customers reach their financial goals with exceptional service and lasting relationships.

Join a community-focused bank recognized as a great place to work. You will open accounts, process transactions, assist with online banking, and contribute to a positive team environment while upholding our values of integrity and service excellence.

Qualifications

• 1-3 years of customer-facing service experience, preferably in banking or retail.
• Excellent communication and relationship-building skills.
• Strong attention to detail and organizational abilities.
• Proficiency with technology, including Microsoft Office and online/mobile banking.
• Team player with dependable attendance; rotating Saturdays.
• Commitment to the bank's core values: Integrity, Value, Service Excellence, and Teamwork.

Responsibilities

• Build strong customer relationships through outstanding customer service.
• Open and maintain customer accounts.
• Process deposits, withdrawals, loan payments, and check cashing.
• Assist customers with online banking, mobile banking, and digital banking services.
• Address account maintenance requests, including fraud-related inquiries.
• Identify customer financial needs and recommend appropriate products and services.
• Resolve customer concerns professionally and confidentially.
• Support branch operations while contributing to a positive team environment.
• Maintain accuracy and compliance with bank policies and procedures.

Skills

Customer service

Relationship building

Communication

Attention to detail

Technology proficiency

Teamwork

Attendance & flexibility

Rotating Saturdays

Education

Associate degree in Business

Tools

Microsoft Office

Online banking platforms

Mobile applications

Job description

Dieterich Bank in Columbia, IL, is seeking a Retail Banker to join our branch. As a Personal Banker, you will be the face of the bank, helping customers reach their financial goals with exceptional service and lasting relationships.

Join a community-focused bank recognized as a great place to work. You will open accounts, process transactions, assist with online banking, and contribute to a positive team environment while upholding our values of integrity and service excellence.