Part-Time Retail Associate: Customer Experience

The TJX Companies, Inc.; Goleta (CA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health, dental, vision benefits

Paid holidays/vacation

Job summary

HomeGoods at the Goleta location within The TJX Companies, Inc. offers opportunities to grow your career while delivering a highly satisfying customer experience. You’ll be part of a vibrant team across Home Offices, Distribution Centers, and Retail Stores—TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx.

This role emphasizes customer experience, merchandise handling, and loss prevention, with potential cross-training in multiple store areas to support business needs.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Job description

HomeGoods at the Goleta location within The TJX Companies, Inc. offers opportunities to grow your career while delivering a highly satisfying customer experience. You’ll be part of a vibrant team across Home Offices, Distribution Centers, and Retail Stores—TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx.

This role emphasizes customer experience, merchandise handling, and loss prevention, with potential cross-training in multiple store areas to support business needs.