Seasonal Retail & Customer Experience Associate

The TJX Companies, Inc.; Gretna (NE); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health care FSA

Life insurance

Paid holidays/vacation/sick

Scholarship program

Adoption assistance

Job summary

HomeGoods at The TJX Companies, Inc. is seeking team members to deliver a highly satisfied customer experience in our store. You will engage with customers, maintain a clean, organized environment, and adhere to operational standards while supporting various store areas.

The role emphasizes flexible scheduling, strong communication, and teamwork. Prior retail experience is preferred; lifting heavy objects and adapting to changing priorities are part of daily work.

Qualifications

• Excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond to changes in direction or unexpected situations
• Capable of lifting heavy objects
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Physical stamina

Team oriented

Retail experience

Job description

HomeGoods at The TJX Companies, Inc. is seeking team members to deliver a highly satisfied customer experience in our store. You will engage with customers, maintain a clean, organized environment, and adhere to operational standards while supporting various store areas.

The role emphasizes flexible scheduling, strong communication, and teamwork. Prior retail experience is preferred; lifting heavy objects and adapting to changing priorities are part of daily work.