Part-Time Resident Services & Community Impact Coordinator

POAH Communities, LLC; Boston (MA); On-site; USD 43,000 - 45,000; Part time

Benefits offered by this job

Health & Wellness benefits

401(k) with company match

Paid time off and holidays

Parental leave and family supports

Professional development opportunities

Job summary

POAH Communities is seeking a Part-Time Community Impact Coordinator to serve as the liaison between residents living at our properties and the Community Impact department. The Kenzi at Bartlett Station in Boston houses 50 units of affordable housing for older adults, with on-site concierge and resident services coordination supported by Boston Medical Center.

The role emphasizes coordinating services, developing programming with residents and providers, and ensuring HUD compliance.

Qualifications

• Minimum of three years prior experience in resident/social service programs (preferably in affordable housing)
• Ability to work with and motivate diverse resident populations
• Basic proficiency in the use of computers including Word and Excel
• Demonstrated time management skills and proven organizational skills
• Resident Coordinator certification is a plus
• College degree ideally with a focus in social work, urban planning, public health, human services, or community development is a plus

Responsibilities

• Assess the needs of residents and families by administering an annual resident survey
• Develop and implement supportive service programming in collaboration with residents, site staff & management and local community service providers
• Coordinate the delivery of services with local human service providers
• Identify promising programs or opportunities for youth and families in the community, examples include: health workshops, benefits enrollment, meal delivery programs, community building activities and more.
• Maintain all necessary information regarding services to residents in a confidential manner following the regulatory guidance provided by HUD.
• Establish program targets, track and measure progress. Analyze and use outcomes data as the basis for continuous program improvement, then report program outcomes to internal and external stakeholders
• Effectively communicate with residents by newsletter, flyer, bulletin board, etc., to ensure residents are informed of available resources and programs
• Remain updated on Fair Housing, EIV, ADA, mandated reporting and other pertinent HUD rules and regulations and lease, house rules and related documents governing tenant residency at the assigned community
• Attend all required meetings and prepare and participate in additional and/or special Projects, as required from time to time by the Property Manager.

Skills

Resident services

Community engagement

Time management

Computer skills

Education

College degree preferred

Tools

Word

Excel

Job description

POAH Communities is seeking a Part-Time Community Impact Coordinator to serve as the liaison between residents living at our properties and the Community Impact department. The Kenzi at Bartlett Station in Boston houses 50 units of affordable housing for older adults, with on-site concierge and resident services coordination supported by Boston Medical Center.

The role emphasizes coordinating services, developing programming with residents and providers, and ensuring HUD compliance.