Part-Time Reservation Specialist – In-Office

U-Haul International, Inc.; College Acres (NC); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays, vacation and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Wellness programs

Job summary

U-Haul International, Inc. is seeking a Part Time Reservation Agent (in office) in Wilmington, NC to join a team-focused environment. The role emphasizes assisting customers, coordinating equipment reservations, and directing equipment flow to balance inventory levels across regions.

The position requires a high school diploma or equivalent, strong phone etiquette, and proficiency with Word and email. It offers opportunities for advancement and comprehensive employee benefits.

Qualifications

• High school diploma or equivalent.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Education

High school diploma or equivalent

Tools

Word

Email

Job description

U-Haul International, Inc. is seeking a Part Time Reservation Agent (in office) in Wilmington, NC to join a team-focused environment. The role emphasizes assisting customers, coordinating equipment reservations, and directing equipment flow to balance inventory levels across regions.

The position requires a high school diploma or equivalent, strong phone etiquette, and proficiency with Word and email. It offers opportunities for advancement and comprehensive employee benefits.