Part-Time Repair & Parts Specialist (Customer-Focused)

Shades of Light,LLC; Richmond (VA); On-site; USD 17,000 - 25,000; Part time

Job summary

Shades of Light, LLC in Richmond, VA is seeking a part-time team member to perform repairs and parts assembly with a strong focus on customer service. The role requires 10-15 hours per week, including Saturdays, and duties span parts research, stock monitoring, and timely responses to inquiries.

The ideal candidate is detail-oriented, able to read measuring tools, proficient with MS Office, and capable of collaborating across teams in a fast-growing e-commerce home furnishings company.

Qualifications

• Team player
• Ability to proactively and professionally present feedback to management to foster a positive working environment.
• Ability to successfully establish and maintain effective, professional relationships with DC team members and internal customers.
• Ability to effectively prioritize and remain focused in a fast paced, growing work environment.
• Intermediate computer and keyboard skills and MS office skill set.
• Must be able to accurately read and use rulers and other basic measurements tools
• Attention to Detail

Responsibilities

• Deliver exceptional customer service and provide timely response and resolution to customer requests and concerns
• Follow up on customer inquiries and orders in a timely manner.
• Research and fill parts requests, facilitate parts ordering
• Monitor stock levels for replenishment ensuring adequate stock levels meet customer needs
• Replicate customer requests and manufacture design to customer satisfaction.
• Maintain a safe and organized workplace
• Other assigned tasks as needed by management

Skills

Team player

Customer service

Attention to detail

Reading rulers

MS Office

Job description

Shades of Light, LLC in Richmond, VA is seeking a part-time team member to perform repairs and parts assembly with a strong focus on customer service. The role requires 10-15 hours per week, including Saturdays, and duties span parts research, stock monitoring, and timely responses to inquiries.

The ideal candidate is detail-oriented, able to read measuring tools, proficient with MS Office, and capable of collaborating across teams in a fast-growing e-commerce home furnishings company.