Parts Consultant

Lighthouse Buick GMC, Inc.; Morton (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

401(k) savings plan

Employee discounts on auto repair and purchase

Weekends and evenings off

Job summary

Lighthouse Buick GMC, Inc. is seeking a Parts Consultant in Morton, Illinois. This full-time position offers a salary range of $40,000 to $60,000 per year. Responsibilities include assisting customers with parts selection, providing price quotes, and managing order fulfillment. Candidates should have a high school diploma and at least one year of automotive parts experience. Benefits include medical, dental, and vision coverage, a 401(k) plan, and employee discounts. Work hours are Monday through Friday, 7:00 AM to 5:00 PM.

Qualifications

• High school diploma or general education degree (GED).
• One year of automotive parts experience.

Responsibilities

• Assist customers in selecting required parts.
• Provide excellent customer service in a friendly manner.
• Notify parts manager of out-of-stock parts.

Skills

Communication skills

Attention to detail

Customer service

Education

High school diploma or GED

Job description

Overview

Parts Consultant

Lighthouse is looking for an individual with a servant heart, a good work ethic, outstanding communication skills, experience in parts, and a high attention to detail. The ideal hire is able to work in a fast-paced, active work environment, and completes all work in a timely manner.

Responsibilities

• Assist customers (retail and shop) in selecting required parts.
• Answer phone calls, provide price quotes and other information.
• Provide excellent customer service in a friendly, professional, and efficient manner.
• Pull and fill orders from stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside source, submit an emergency order, if necessary.
• Notify the service advisor and the customer when special ordered parts have been received.
• Follow up on back-ordered parts.
• Assist outside sales representatives with their orders.
• Make sure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers or obtain credit authorization.
• Ensure that all customers receive their copy of the invoice.
• Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
• Keep orderly records of all repair orders, invoices, insurance estimates and special-order parts.
• Solicit assigned accounts by phone.
• Keep front and rear counter areas clean and uncluttered.
• Keep current on new products and product updates.
• Participate with the parts manager in maintaining a lost sales tracking program.

Job Details

Job Type: Full-time
Compensation: $40,000.00 - $60,000.00 per year
Schedule: Monday through Friday, 7:00 am – 5:00 pm

Benefits

• Medical, Dental, and Vision benefits with company contribution
• 401 (k) savings plan with employer contribution
• Employee discounts on auto repair and purchase
• Weekends and evenings free to spend with your friends and family!

Education and Experience

• High school diploma or general education degree (GED).
• One year of automotive parts experience.

Language Skills

• Ability to read, analyze and interpret general business periodicals, safety rules, operating and maintenance instructions, procedure manuals, technical procedures, or governmental regulations.

Education

• High school or equivalent (Required)

Experience

• Automotive Parts: 1 year (Preferred)
• Body Shop Parts: 1 year (Preferred)

License/Certification

• Driver's License (Required)