Part Time Receptionist

The Arbors and The Ivy Assisted Living Communities; Westfield (MA); On-site; USD 10,000 - 60,000; Part time

Job summary

A well-established assisted living community in Westfield is seeking a part-time receptionist. The role involves providing exceptional customer service, managing calls, and assisting residents and families. Ideal candidates should have experience in reception and a sensitivity to the needs of elderly individuals.

Qualifications

• Experience working as a receptionist.
• Sensitivity to the needs of elders or disabled individuals.
• At least 18 years old.

Responsibilities

• Providing exceptional customer service.
• Answering telephone calls and transferring calls.
• Assisting residents with scheduling services.

Skills

Customer service

Multitasking

Interpersonal skills

Job description

1 week ago Be among the first 25 applicants

The Arbors at Westfield, a family owned and operated Assisted Living Community located in Westfield, is hiring a part time receptionist. Familiarity with computers and ability to multitask required. Experience with an elderly population preferred. Submit resume for review.

The Receptionist acts as an ambassador of our community by providing special assistance and information to residents, families, and guests. You will respond to resident requests to ensure that special needs are met, provide general office support with a variety of clerical activities and related tasks. You will also be responsible for answering incoming calls, directing calls to appropriate team members, mail distribution, and flow of correspondence as well as additional clerical duties.

Responsibilities:

Providing exceptional customer service

Monitor lobby areas and ensure that all visitors, residents and guests are treated in an informed, warm and friendly manner

Answer telephone, transfers call, provides information, and records messages in an accurate, professional, and efficient manner

Act as the point of reference for residents/families/guests and vendors who may need assistance or information and attend to their wishes and requirements

Assist with any activities or events that would be taking place in and around the lobby area (i.e. word games, knitting clubs, wine, and cheese socials, etc.)

Assist residents in scheduling of services in and out of the community

Assist with word processing tasks, such as preparing and maintaining current resident directories

Handle emergency situations in an informed, calm, and efficient manner

Perform other receptionist tasks, as needed.

Requirements:

Must have experience working as receptionist

Experience with and/or sensitivity to the needs of elders or disabled individuals

Must be at least 18 years old.

Must enjoy socializing with residents, family members, guest, and the public

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

#INDWF

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at The Arbors and The Ivy Assisted Living Communities by 2x

Sign in to set job alerts for “Parttime Receptionist” roles.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.