Part Time Receptionist Switchboard Operator Afternoons

St Andrew's Healthcare; Northampton (MA); On-site; GBP 23,000 - 28,000; Part time

Job summary

A thriving charity is seeking a Part Time Receptionist Switchboard Operator for its Northampton site. The role involves welcoming visitors, managing access, and providing general administrative support, while upholding the organization's values of Compassion, Accountability, Respect, and Excellence. The candidate will thrive in a busy environment, showcasing communication and customer service skills.

Benefits

Pension

27 days of annual leave plus bank holidays

Healthcare cash plan

Life cover

Access to Blue Light Card discounts

Paid DBS application

Free vocational qualifications

Cycle to work scheme

Electric Car lease scheme

Free parking

Qualifications

• Excellent communication and customer service skills.
• Ability to work under pressure.
• Smart and presentable appearance.

Responsibilities

• Greet visitors and control site access.
• Operate the local switchboard and communicate emergency incidents.
• Perform general administration duties including sorting post and typing reports.

Skills

Communication

Customer Service

Teamwork

Multitasking

Job description

Part Time Receptionist Switchboard Operator Afternoons

• Job Type: Part Time
• Profession: Security and Reception
• Location: Northampton

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Part Time Receptionist / Switchboard Operator

Location: Northampton

Salary:From £23,879 per annum, pro rata

Hours 21.00 per week including the shifts times below on a mixed rota shift pattern

Rolling 2-week rota

Week 1 - Monday / Tuesday / Friday / Saturday and Sunday 1pm - 7pm

Week 2 - Wed and Thursday 1pm until 7pm

The Charity

We are St Andrew’s. We are a thriving charity, and our vision is a society in which everyone living with mental health need is heard, valued and has hope for their future.

We help people to overcome barriers, and we work tirelessly to help people in our care to find hope.

Are you full of curiosity and ideas? Are you inspired to do the right thing every day, living by our CARE values of Compassion, Accountability, Respect and Excellence?

Then come join us. Let’s transform lives together.

St Andrew’s Healthcare Security Department is looking to recruit a Receptionist to work within the Northamptonshire site. The successful candidate will be highly motivated and able to take control of difficult situations in a professional manner. You will have excellent communication and customer service skills, be smart and presentable and work well in a team.

You will be the face of the charity and be stationed in the reception meeting and greeting all visitors to the site, as well as controlling access for all staff. Access control will also involve taking charge of issuing keys and alarms as well as several remote intercom systems. You will also be responsible for the operation of the local switchboard system and for the prompt communication emergency incidents.

The ability to work under pressure is essential. You will be required to multitask throughout the day, to cover all reception duties and provide a professional and effective switchboard/reception service. Additional duties include post sorting, general administration duties including typing and collating of reports, photocopying and laminating.

The successful candidate will be highly motivated and able to take control of difficult situations in a professional manner. You will have excellent communication and customer service skills, be smart and presentable and work well in a team

Rewards

We offer an excellent benefits package including: Pension; Sickness policy on par with the NHS; Access to the Blue Light Card and Health Service Discounts schemes; 27 days annual leave (plus bank holidays), increasing after 10 years' service; Life cover; Electric Car lease scheme; Cycle to work scheme; Healthcare cash plan; Free parking; Paid DBS application; Access to free vocational qualifications including an Executive MBA Programme and Coaching and Mentoring Qualifications.