Part-Time Ramp & Customer Service Agent - Saint Paul

Delta Airlines; Saint Paul (MN); On-site; USD 27,552 - 41,328; Full time

Job summary

Delta Airlines in Saint Paul, USA is seeking a Customer Service / Ramp Agent to support ramp operations, assist with baggage handling, and ensure a smooth passenger experience throughout the flight process.

You will use PCs and scanners, operate ground equipment, and coordinate boarding while adhering to health and safety protocols. A Bachelor’s degree and English communications skills are required; the schedule may include evenings, nights, weekends and holidays.

Qualifications

• Commitment to health and safety for self and others.
• Ability to lift, carry, and shoulder sacks or items up to and including 80 pounds.
• Strong verbal and written communication skills in English.

Responsibilities

• Assist across multiple ramp operation areas to ensure smooth passenger experience.
• Sell, print, and reissue tickets using PC systems.
• Handle ticketing, validation, and ensure proper travel documentation for passengers.
• Label baggage and perform lifting duties, moving items to transport trucks and heights.
• Follow security‑compliant procedures throughout operational cycles.
• Assist passengers with seating, board declarations, flight status, check‑in, and luggage handling.
• Coordinate boarding, opening, closing, and securing aircraft doors.
• Operate ground equipment (belt loaders, tow tractors, forklifts) to load, unload, and transport baggage, mail, and freight.
• Direct arriving and departing aircraft to correct doors to ensure timely arrivals/departures.
• Protect baggage, mail, and freight from damage, loss, or weather exposure.
• Use scanners and PCs to track and direct items to the correct destination.
• Adhere to health and safety protocols at every stage of operations.

Skills

Customer service

PC proficiency

English communication

Teamwork

Flexible schedule

Education

Bachelor’s degree

Job description

Delta Airlines in Saint Paul, USA is seeking a Customer Service / Ramp Agent to support ramp operations, assist with baggage handling, and ensure a smooth passenger experience throughout the flight process.

You will use PCs and scanners, operate ground equipment, and coordinate boarding while adhering to health and safety protocols. A Bachelor’s degree and English communications skills are required; the schedule may include evenings, nights, weekends and holidays.