Part Time Program Site Staff (Overnight Shifts) - Beverly - Housing Services

Centerboard; Beverly (MA); On-site; USD 24,000 - 34,000; Part time

Job summary

Centerboard is seeking two part-time overnight Program Site Staff in Beverly, MA to support residents in the Scattered Sites Program. The role focuses on safety, security and adherence to program guidelines, with building rounds every two hours and incident reporting.

You will maintain common areas, assist new families, manage keys, monitor the security system, and coordinate with maintenance and landlords after hours. A high school diploma and prior housing services experience are preferred.

Qualifications

• High school diploma or GED required; some college preferred.
• Two years’ experience in housing services, residential programs or public contact.
• Valid driver’s license with acceptable driving record preferred.
• Strong communication, problem-solving and organizational skills.

Responsibilities

• Ensure cleanliness of common areas and maintain safety and security during shift.
• Complete building rounds every two hours and report incidents.
• Complete shift and incident reports for each shift.
• Report maintenance requests or after-hours issues to maintenance or landlord.
• Receive new families for placement and ensure hallways and areas are free of personal belongings.
• Maintain keys for units in locked key box and monitor visiting guidelines.
• Mediate tenant concerns and monitor the security system; use email/phone/written communication.
• Other duties as assigned for program operations.
• Clean units after families exit shelter and assess maintenance issues after hours.

Skills

Communication skills

Problem solving

Organizational skills

Driver's license

Teamwork

Education

High school diploma or GED

Tools

Microsoft Outlook

Excel

Job description

Job Details: Job Location: Beverly, MA 01915, Position Type: Part Time, Salary Range: $21.22 - $21.22 Hourly, Job Shift: Overnight Shift,

GENERAL SUMMARY OF POSITION

The primary focus of the Program Site Staff is to provide onsite assistance to program residents in the Scattered Sites Program. This position will focus on maintaining the safety, security and ensuring program guidelines are adhered to. The program staff will monitor the buildings and activities during shift to ensure a safe and secure operation and make the appropriate alerts or calls when or if an incident occurs.

We are looking to hire 2 part-time overnight Program Site Staff for the following shifts:

• Sunday through Wednesday: 12AM to 8AM
• Thursday through Saturday: 12AM to 8AM

ESSENTIAL JOB FUNCTIONS*

• Ensure the cleanliness of common areas.
• Must remain alert and avoid any appearance of sleeping shifts.
• Each shift will complete building rounds every two hours.
• Complete shift and incident reports for each shift.
• Report any maintenance requests or call for emergency maintenance as required.
• Receive new families for placement as needed.
• Responsible for ensuring families keep common area and hallways free form all personal belongings.
• Maintain keys for units in locked key box.
• Ensure visiting guidelines are adhered to.
• Mediate tenant concerns that may arise on shift.
• Monitor security system and report any issues or specific concerns.
• Utilize email, phone and written means of communication.
• Other duties and assignments as requested.
• Clean units once families exit shelter
• Assess any maintenance issues reported by families after hours by entering the affected units and thereafter contact landlord or Centerboard’s maintenance crew.
• Ensure accuracy of the cash in the “laundry lockbox” by completing a double count with staff from pervious shift- report any discrepancies to a supervisor immediately.
• Any other tasks or duties as required for program operations.

Qualifications: COMPETENCIES AND QUALIFICATIONS

This position requires a high school diploma/GED or some college proffered. Two years experience working in housing services, residential programs or public contact. Candidate must possess strong communication, ability to problem solve and organizational skills. Valid driver’s license with an acceptable driving record preferred. Able to relate to people; written and verbal communication skills.

PREPARATION, SKILLS & TRAININGS REQUIRED

Program Site Staff must attend and successfully complete Centerboard training in Orientation, OSHA, HIPAA and CPR & First Aid and any other related training offered and deemed necessary for job requirements by Centerboard, Inc. Must be able to exhibit competencies of skills gained through trainings as a requirement of the position. Must know how to use Microsoft Outlook application including email, word and excel. A basic understanding of other computer applications for data entry is preferred.