Full Time Program Site Staff (Evening Shifts) - Beverly - Housing Services

Centerboard; Beverly (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

Centerboard is seeking a full-time Program Site Staff in Beverly, MA to provide on-site assistance to program residents in the Scattered Sites Program. The role focuses on safety, security, and adherence to program guidelines during afternoon/evening shifts, including a Sunday double shift and weekday evenings.

The position requires a high school diploma or GED, with about two years’ experience in housing services or related fields.

Qualifications

• Requires a high school diploma/GED or some college.
• Two years’ experience in housing services, residential programs, or public contact.
• Candidate must possess strong communication, problem solving and organizational skills.

Responsibilities

• Ensure cleanliness of common areas.
• Maintain alertness and avoid signs of sleep during shifts.
• Complete building rounds every two hours.
• Prepare shift and incident reports.
• Report maintenance issues and call for emergency maintenance as needed.
• Assist new families with placement.
• Keep common areas and hallways free of personal belongings.
• Manage keys securely in locked boxes.
• Enforce visiting guidelines.
• Mediate tenant concerns during shifts.
• Monitor security system and report issues.
• Use email, phone, and written communication.
• Perform other duties as assigned.
• Clean units after families exit shelter.
• Assess after-hours maintenance issues and coordinate with maintenance crew.
• Double-count cash in the laundry lockbox and report discrepancies.

Skills

Strong communication

Problem solving

Organizational skills

Education

High school diploma/GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Job Details: Job Location: Beverly, MA 01915, Position Type: Full Time, Salary Range: $21.22 - $21.22 Hourly, Job Shift: Afternoon/Evening Shift

GENERAL SUMMARY OF POSITION

The primary focus of the Program Site Staff is to provide onsite assistance to program residents in the Scattered Sites Program. This position will focus on maintaining the safety, security and ensuring program guidelines are adhered to. The program staff will monitor the buildings and activities during shift to ensure a safe and secure operation and make the appropriate alerts or calls when or if an incident occurs.

We are looking to hire a full-time Program Site Staff for the following schedule:

• Sunday: 8AM to 12AM (double shift)
• Monday through Wednesday: 4PM to 12AM

ESSENTIAL JOB FUNCTIONS*

• Ensure the cleanliness of common areas.
• Must remain alert and avoid any appearance of sleeping shifts.
• Each shift will complete building rounds every two hours.
• Complete shift and incident reports for each shift.
• Report any maintenance requests or call for emergency maintenance as required.
• Receive new families for placement as needed.
• Responsible for ensuring families keep common area and hallways free form all personal belongings.
• Maintain keys for units in locked key box.
• Ensure visiting guidelines are adhered to.
• Mediate tenant concerns that may arise on shift.
• Monitor security system and report any issues or specific concerns.
• Utilize email, phone and written means of communication.
• Other duties and assignments as requested.
• Clean units once families exit shelter
• Assess any maintenance issues reported by families after hours by entering the affected units and thereafter contact landlord or Centerboard’s maintenance crew.
• Ensure accuracy of the cash in the “laundry lockbox” by completing a double count with staff from pervious shift- report any discrepancies to a supervisor immediately.
• Any other tasks or duties as required for program operations.

Qualifications: COMPETENCIES AND QUALIFICATIONS

This position requires a high school diploma/GED or some college proffered. Two years experience working in housing services, residential programs or public contact. Candidate must possess strong communication, ability to problem solve and organizational skills. Valid driver’s license with an acceptable driving record preferred. Able to relate to people; written and verbal communication skills.

PREPARATION, SKILLS & TRAININGS REQUIRED

Program Site Staff must attend and successfully complete Centerboard training in Orientation, OSHA, HIPAA and CPR & First Aid and any other related training offered and deemed necessary for job requirements by Centerboard, Inc. Must be able to exhibit competencies of skills gained through trainings as a requirement of the position. Must know how to use Microsoft Outlook application including email, word and excel. A basic understanding of other computer applications for data entry is preferred.