Part-Time Production & Operations Support Specialist

VRM Mortgage Services; Carrollton (TX); On-site; USD 2,066,400 - 2,755,200; Part time

Job summary

VRM Mortgage Services in Carrollton, TX is seeking a Part-time Support Production Associate to help manage tasks and ensure timely processing within structured workflows.

The role emphasizes administrative execution, collaboration with department staff, and adherence to quality standards while supporting client and vendor communications. Work is onsite at VRM Carrollton, with up to 25 hours weekly.

Qualifications

• High school diploma or equivalent required.
• Some college coursework in real estate preferred.
• Experience in real estate, financial services, mortgage servicing or vendor management preferred.
• Experience with Microsoft Office required.

Responsibilities

• Support tasks or administrative assignments to completion as appropriate.
• Escalate issues to the proper department or supervisor as applicable.
• Research solutions when necessary to complete the task.
• Respond to client, vendor, or customer requests or questions via phone, email, portal or fax.

Skills

Active Listening

Reading Comprehension

Speaking

Time Management

Service Orientation

Critical Thinking

Problem Solving

Oral Expression

Oral Comprehension

Written Comprehension

Written Expression

Inductive Reasoning

Deductive Reasoning

Near Vision

Education

High school diploma or equivalent

Some college coursework in real estate

Tools

Microsoft Office (Excel, Outlook)

Job description

VRM Mortgage Services in Carrollton, TX is seeking a Part-time Support Production Associate to help manage tasks and ensure timely processing within structured workflows.

The role emphasizes administrative execution, collaboration with department staff, and adherence to quality standards while supporting client and vendor communications. Work is onsite at VRM Carrollton, with up to 25 hours weekly.